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bp-a4208c1e-5986-4f89-8217-1dd690240303

Hello, Firefox keeps crashing every 1 or 2 minutes. thats a new Endeavouros installation and firefox was pre-installed. system is fully updated. would you please assist … (read more)

Hello, Firefox keeps crashing every 1 or 2 minutes. thats a new Endeavouros installation and firefox was pre-installed. system is fully updated.

would you please assist troubleshooting the issue

Asked by Ahmad Khalil 14 hours ago

Last reply by cor-el 6 hours ago

When I want Firefox to display a file, I run 'firefox file &', and firefox creates a new tab displaying that file - but no longer

I usually have firefox running. Sometimes I want to display a file on my computer in firefox. Until today (don't know what happened today) I could; firefox would add a… (read more)

I usually have firefox running. Sometimes I want to display a file on my computer in firefox. Until today (don't know what happened today) I could; firefox would add a new tab for display of that file. Now it gives me an error, reports, 'Firefox is already running, but not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile'. This is inconvenient.

Asked by RandomTroll 23 hours ago

Last reply by jonzn4SUSE 20 hours ago

Mouse won't highlight text properly

Highlighting with the mouse is full of glitches. It never works right. It either stops highlighting or highlights opposite the direction I'm moving the mouse. I need… (read more)

Highlighting with the mouse is full of glitches. It never works right. It either stops highlighting or highlights opposite the direction I'm moving the mouse.

I need to summarize a recent medical encounter; the hospital's 234 pages are out of temporal order and have many repeats. I want to put it in time order and delete the repeats. It's a PDF, and since I can't use Acrobat anymore, I read PDFs in Firefox.

Not once have I been able to mark a section of text properly. There seem to be some forbidden areas: I highlight what I can, transfer it, then go back for the rest, but it won't highlight.

Ctl-A highlights it. I often do that and delete the excess, but that's inconvenient.

I can open the same file in xpdf and mark without trouble, but I don't like xpdf.

For this doc, I converted the PDF to text with pdf2text, but it's harder to read. I identify target text in Firefox, then find it in the text version, use emacs to copy from the original to my summary.

I've tried a fresh battery in the mouse. Every other app works.

Asked by RandomTroll 21 hours ago

Last reply by jonzn4SUSE 21 hours ago

cursor causes display to jump by zoom cannot control

I am using Bookworm 12.5.0 Debian with KDE current and Firefox 115.8.0esr long-term version. All appear current. Spiral Linux is the effective shortcut to the Debian l… (read more)

I am using Bookworm 12.5.0 Debian with KDE current and Firefox 115.8.0esr long-term version. All appear current. Spiral Linux is the effective shortcut to the Debian loading in its simplified installation. Firefox opens fine, but the field of display cannot be controlled well. I can use Ctl + 0 to somewhat manage, but otherwise any cursor movement sees the display go crazy. Trying to get the cursor over any point is simply impossible. I am using a different computer now to post this with the virtually identical software. This Intel pad differs from the Beelink Ryzen unit which is the unit going berserk. Is there anything that you can tell me other than the Ctl+0 to modify the operation of the unit. I had swapped out the monitor on the Beelink though I have no idea that the monitor is the problem as I do not have the same issue withDiscover or the desktop or any of the other software. I can open up Konsole and use that or open up OpenOffice or OfficeLibre with no similar issue. Would a different monitor act like that?

Asked by Mark Kropf 4 days ago

Last reply by cor-el 1 day ago

Choppy video on some sites after update to Firefox 115.8.0esr

Video on some websites is choppy after updating to a newer version of Firefox (115.8.0esr). I have attempted to upload a video of the problem but it seems only still imag… (read more)

Video on some websites is choppy after updating to a newer version of Firefox (115.8.0esr). I have attempted to upload a video of the problem but it seems only still images are allowed and this doesn't illustrate the problem. An example website where this occurs is https://www.fiat.it but there are plenty of other examples. It looks as if the playback is jumping forwards and backwards between frames. Strangely Youtube videos seem OK.

Some information which may be of use

OS: OpenSuse Leap 15.5 HW: Dell Precision 7510 with Nvidia Quadro M2000M video card and driver version 550.54.14

I have also noticed that when starting Firefox from the command line I see frequent messages like

Sandbox: attempt to open unexpected file /sys/devices/system/cpu/cpu0/cache/index2/size Sandbox: attempt to open unexpected file /sys/devices/system/cpu/cpu0/cache/index3/size Sandbox: attempt to open unexpected file /sys/devices/system/cpu/present Sandbox: attempt to open unexpected file /sys/devices/system/cpu Sandbox: unexpected multiple open of file /proc/cpuinfo

Probably not relevant but I included it just in case it is useful

Any help you can offer with debugging would be much appreciated, thanks

Asked by Nigel.Woolaway 4 days ago

Last reply by jonzn4SUSE 1 day ago

Firefox 119.0 Video Streaming Issues

I am running Firefox 119.0 on Linux and am unable to stream video on many sites. I have tested a few sites, and the only site that actually works for streaming video is … (read more)

I am running Firefox 119.0 on Linux and am unable to stream video on many sites. I have tested a few sites, and the only site that actually works for streaming video is YouTube. The others either say 'Source Error' or just load forever.

Things I have tried:

  • Accepting cookies (via site exception)
  • Turned off Enhanced Tracking Protection for the site that won't stream video
  • Turned off pop-up blocker
  • Enabled auto-play of video and audio on the site
  • Checked for updates of Firefox (but there are none available)
  • Launched Firefox in Troubleshooting mode with all extensions and customizations disabled, but this makes no difference

At this point, after doing some online research and trying everything I can think of, I'm really out of ideas.

I would appreciate any suggestions or information anybody has.

Thank you

Asked by Matt 2 days ago

Last reply by zeroknight 1 day ago

Sync not working due to a downed server

For now one week, I cannot sync my browser using Firefox sync. When checking the logs, I always see : Sync.Resource WARN GET request to https://sync-788-us-west-2.s… (read more)

For now one week, I cannot sync my browser using Firefox sync. When checking the logs, I always see :

Sync.Resource WARN GET request to https://sync-788-us-west-2.sync.services.mozilla.com/1.5/208380794/info/collections failed: [Exception... "The connection was refused" nsresult: "0x804b000d (NS_ERROR_CONNECTION_REFUSED)" location: "<unknown>" data: no] No traceback available

I have tested on multiples wifi network and mobile data and still the same error. After checking, it seem that this server is down, and I don't know were to report this.

Is this the right place to report this or is it a thing I can do to fix that ?

Thanks

Asked by cfouche3005 5 days ago

Last reply by jonzn4SUSE 4 days ago

Update from tar.bz2 files extracted

Ark extracted Version 119 files into /home/Downloads/Firefox/Firefox. I tried ./update from the BASH command line, but didn't know which argument(s) to add to that comman… (read more)

Ark extracted Version 119 files into /home/Downloads/Firefox/Firefox. I tried ./update from the BASH command line, but didn't know which argument(s) to add to that command. I'm hoping to update Firefox 78.14 ESR to a recent version, whether ESR or not. Thanks for your help.

Asked by lee.hinkleman 1 week ago

Last reply by jonzn4SUSE 6 days ago

Is ff123 unstable?

With first boot after installing ff223, my HP laptop failed, insisting internal had does not exist. Internal had is 1/2 gig, external had is 2 gig, but completely ignore… (read more)

With first boot after installing ff223, my HP laptop failed, insisting internal had does not exist. Internal had is 1/2 gig, external had is 2 gig, but completely ignored now. No thumb drive or alternate device recognized. Laptop has Linux Mint 64 but.

Asked by cmdr.ronald 1 week ago

Last reply by jonzn4SUSE 1 week ago

''We are having trouble restoring your last browsing session"

On bootup firefox opens a single window which says the following: Sorry. We’re having trouble getting your pages back." We are having trouble restoring your last browsi… (read more)

On bootup firefox opens a single window which says the following:

Sorry. We’re having trouble getting your pages back." We are having trouble restoring your last browsing session. Select Restore Session to try again.

The restore function succeeds in restoring 6 windows from the prior session, but this notice keeps appearing on every bootup.

Here are a few relevant details from about: config

  • browser.sessionstore.max_resumed_crashes (is set to 1)
  • browser.sessionstore.resume_from_crash (is set to true)
  • No 3rd party third party cleaning software
  • Two extensions, tab stash and tree tabs
  • There are no entries in about:crash for this event

Have been using Firefox from 2004 with 5-10 open windows which appear on bootup as they existed from the prior session. This is the first occurance of this error. Appreciate your support. Here are a few system details:

1.) 28gb ram 2.) Linux ~ LMDE 5 (Elsie) 3.) Firefox ESR 115.8 (oesr) 64 bit.

Asked by josborne1 1 week ago

Last reply by jonzn4SUSE 1 week ago

session restore not working reliably

FF version Extended Support 115.70esr (64bit) I have set /General/Startup/"Open previous windows and tab" - FF does not restore. It worked as expect before I upgraded ops… (read more)

FF version Extended Support 115.70esr (64bit) I have set /General/Startup/"Open previous windows and tab" - FF does not restore. It worked as expect before I upgraded opsys (Opensuse15.4 to Opensuse15.5).

Please note: I AM NOT TRYING TO RECOVER FROM BEFORE THE UPGRADE! I am trying to get FF working normally (for me) with my usage and history SINCE the upgrade.

After reading https://support.mozilla.org/mk/questions/1407888 I believe I have tried everything there. FF sometimes restores one single historic tab, sometimes it comes with with one single tab opened to my default page.

1) "sessionstore.jsonlz4" did not exist in the main profile dir. (It does not because I followed instructions in the link above to copy it there and try again).

2) I do have a session file, found in sessionstore-backups dir , displayed with this recommended online converter/translater "https://www.jeffersonscher.com/res/scrounger.html"; it shows the expected windows and tabs.

3) Starting after copying the "sess...jsoniz4" file into the main profile dir, I get one window with one tab displayed; I had about 4-5 windows and 15-20 tabs open when I last closed FF, although when doing research, I often have a 10-dozen windows with 100+ tabs.

4) The History menu does not show a "Restore..." option at all. In the window that did open with a historic tab, the History/RecentlyClosedTabs contains a list of plausible sites, about 10, which may be correct for that window. But there were certainly many that were actually open at the time I shut down FF and the window has only opened one.

Thank you for any help here. Rufus

Asked by rlaggren 1 week ago

Last reply by cor-el 1 week ago

SOCKS5 authentication

Today I tried using a Socks5 proxy that requires user and password. It seems that this is still unsupported as already concluded in https://support.mozilla.org/en-US/ques… (read more)

Today I tried using a Socks5 proxy that requires user and password. It seems that this is still unsupported as already concluded in https://support.mozilla.org/en-US/questions/1237174 and https://bugzilla.mozilla.org/show_bug.cgi?id=122752

Any news on this?

Kind regards,

aanno

PS: I _was_ able to use the very same proxy with curl with

curl --proxy-user user1:pass1 --socks5 "http://localhost:1080" https://www.google.de

Asked by aanno 1 week ago

Last reply by TyDraniu 1 week ago

Firefox won't start after updating. How to restore the previous version without losing profile data?

Firefox won't start after updating to version 123.0 on Ubuntu OS. At the same time, no errors will appear, and there is also no specific crash report that would help und… (read more)

Firefox won't start after updating to version 123.0 on Ubuntu OS.

At the same time, no errors will appear, and there is also no specific crash report that would help understand the reason.

How to restore the previous version without losing profile data?

Asked by MarkR 1 week ago

Last reply by zeroknight 1 week ago

Porting Firefox

Tomorrow I will help a friend update their unsupported Linux OS to the most current version of the OS. The present version of Firefox is 88. Firefox could not update I a… (read more)

Tomorrow I will help a friend update their unsupported Linux OS to the most current version of the OS. The present version of Firefox is 88. Firefox could not update I assume because of the age of the OS.

My concern is porting everything correctly from the old to the new version of Firefox. If I setup sync, will it restore his passwords and add-ons in addition to his bookmarks?

If not is there a good way to do it?

Asked by Guy 1 week ago

Last reply by James 1 week ago

Intermittent Master Password Recognition Issue with External Keyboard on Firefox for Ubuntu

Hello, I've encountered a recurring issue with Firefox on Ubuntu where my master password is sporadically not recognized when typed using my external wireless keyboard. … (read more)

Hello,

I've encountered a recurring issue with Firefox on Ubuntu where my master password is sporadically not recognized when typed using my external wireless keyboard. This problem does not occur consistently but is particularly frustrating when it does, as it forces me to switch to my laptop's keyboard for input. I'm certain the password is entered correctly; after multiple careful attempts (3-5 times), the issue persists, leading to unnecessary stress and inconvenience.

    • Environment:**

- **Operating System:** Latest version of Ubuntu - **Hardware:** Dell Latitude laptop with a Contour external wireless keyboard, connected through a Dell docking station. This setup is shared with another laptop (HP) via the docking station.

    • Observations:**

- The issue seems to occur sporadically and is not reproducible on demand, adding to the frustration. - It has happened notably on the first login attempt after the computer's first boot of the day. - On one occasion, the problem led me to change my master password under the mistaken belief it had been compromised.

    • Impact:**

This intermittent recognition issue disrupts my workflow and significantly affects my user experience with Firefox. The necessity to switch input methods and the initial misinterpretation of the problem as a security concern are particularly concerning.

I hope this detailed feedback assists in identifying and resolving the issue. Thank you for your attention to this matter Firefox.

Sincerely, Daniel

Asked by Daniel 2 weeks ago

Last reply by cor-el 1 week ago

Scrolling is jittery in Firfox, but not other browsers

When I scroll up or down on the touchpad in firefox, it is like I scroll past a certain threshold, and it then sends a "scroll up" or "scroll down" command. When I do th… (read more)

When I scroll up or down on the touchpad in firefox, it is like I scroll past a certain threshold, and it then sends a "scroll up" or "scroll down" command.

When I do this is Chromium, it's like I'm moving the website with my fingers. Similar to how it would be on a touch screen. In other browsers, the scrolling is not discrete, but continuous.

I love firefox, but this is driving me mad when I'm browsing. Is there any fix for this?

Asked by L M 2 weeks ago

Last reply by TyDraniu 2 weeks ago

Two versions of Firefox on same PC

Hello Is it Is it possible to have two separate installations of Firefox on the same PC. I would like one normal installation and one that would delete all cookies at shu… (read more)

Hello Is it Is it possible to have two separate installations of Firefox on the same PC. I would like one normal installation and one that would delete all cookies at shutdown. Thanks

Asked by george28.james 2 weeks ago

Last reply by cor-el 2 weeks ago

picture-in-picture

Hello, In old versions of Firefox picture-in-picture mode was "always on top" by default, now "always on top" mus to be enabled every time I pop-out every video. Is ther… (read more)

Hello, In old versions of Firefox picture-in-picture mode was "always on top" by default, now "always on top" mus to be enabled every time I pop-out every video. Is there any solution to make picture-in-picture mode "always on top" by default?

Asked by Paata Seturidze 2 weeks ago

Last reply by cor-el 2 weeks ago