Tots els productes Community Forum

I just need some help to stop techlorex from popping up as its constant and all day every day, There is no app and I search the system but nothing comes up, It pops up on one app I delete the app and it comes up on another one. Has enyone else had this problem and did you find a solution? Many thanks.

Hello, I tried following the steps on [https://support.mozilla.org/en-US/kb/.../moving-thunderbird-data-to-a-new-computer]. However, I currently have a flatpak installation where I land in a folder which also has executable among other files (?). I do not see the usually named profile folder and therefore cannot copy it to my new computer. Do you know how I can move in this case? Thanks

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefox and Malwarebytes blocked the site as malware... It said I could add the site as approved, but I don't know how to do that. "https://www.epsoncom.com/my-account/home". The Epson site said I already had an account but my password was incorrect. I had an Epson printer more than ten years ago; I don't remember the password and they don't provide an option to reset it. HELP, PLEASE.

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account.

I use same google account with google chrome, but google chrome doesn't show Japanese suggestion.

As for setting on Firefox, I unticked other than "show search suggestions".

How do I resolve it?

Thank you.

I've installed Thunderbird on my Pixel 9 Pro. I used my Linux Fedora Thunderbird to generate a QR code to get my Android Thunderbird established. Android Thunderbird is working ok but my contacts from the Linux Thunderbird did not come over and writing emails from there is difficult without my contacts. How do I port over the Linux Fedora Thunderbird contacts to my Android Thunderbird?

I've just installed Firefox for Android (v.66.0.5) from Google Play Store onto my Samsung Galaxy S10e (running Android 9). Installed OK and browser works fine, but results will not scroll vertically or horizontally. No similar problem with other apps. Is there a bug or am I missing something ?

Hello,

I'm a bit out of ideas how I can get Firefox to display the correct characters. For reference: https://learnjapanese.moe/font/

Windows: I only have german and japanese locale installed, i even changed in intl.cpl the language to japanese. I have installed the japanese language pack / fonts and it's showing correctly in any windows editor.

Firefox: Second language set to japanese, disabled all addons, tried it on private mode to no success.

Any ideas how I get the characters to display?

Edit: I made it work by changing in about:config the font.cjk_pref_fallback_order-string to have ja as first.

I have read your explanation on how to move TB to another PC. BUT this explanation assumes there is an App Data folder on the new PC. In Windows 11, there is no App Data folder and there appears to be no Profiles folder.

I had a tech guy move TB to the new PC, and I can now get and receive emails there. He could also copy over my Sent and Address folders, but NOT my older emails or, more importantly, my Calendar. How do I get TB to run on a Windows 11 PC like it does on my old Windows 10?

Thank you. Jim Bachman

I'd like to ask about Firefox's behavior and settings. I'm using Firefox with vertical tabs (using an add-on), but it seems to be behaving strangely. The things that have changed since before are: 1. Open from pinned tab 2. Now opens in a new tab → Previously it opened in the same tab 3. Clicking on a newly opened tab opens a new tab again → Previously it would open pinned tabs/same tabs → in a new tab It has changed. I haven't changed any of my Firefox settings. Windows 11 Home 23H2 Firefox version 139.0.4 (64-bit).

Periodically I open Friefox and all my cookies have been deleted. I go into settings to find "Delete cookies and site data when Firefox is closed" has been checked (NOT BY ME!) again. This is very annoying as I then have to log into all my websites and go through 2FA. This is annoying to the point that I am posting on this site for help. Next step is find a new browser that doesn't screw up my work-flow randomly for no reason.

I changed my Google account password just today. I have used Thunderbird on PC for Gmail without issues for years. I went into Thunderbird Saved Passwords and changed the appropriate line to the new Gmail password. I restarted Thunderbird and tried to send a test e-mail. I kept getting "Login to account Google Mail failed" with a box of 3 options, Retry, Enter New Password or Cancel. When I click on either Retry or Enter New Password, it doesn't give me a chance to enter a password and goes immediately into the same "Login to account Google Mail failed" box with the 3 options. I searched and read the support and one of the option is to remove the line from Saved Passwords and re-create it. I did that and tried to send another test e-mail. Now I'm still not getting a chance to enter a new password. I keep getting the box with the 3 options which doesn't allow me to enter a new password. There isn't a new entry in the Saved Passwords.

Strange thing is Thunderbird is receiving new e-mails fine. I'm just not able to send.

Thanks.

See the attached. I get these despite having search suggestions disabled. I even turned it on long enough to uncheck that grey-ed checkbox. Made no difference.

Thanks

The AI chatbot is back in my sidebar. I did not opt in to this. I would prefer not to roll back to whichever version of Firefox is before the AI it's-a-feature-not-a-bug got wedged in; what other options do I have for permanently disabling AI?

Going to sidebar settings to hide the AI chatbot does not suffice. Evidence: I did that already, it has been undone, and I cannot now find the toggle in question.

Personally I vote for yanking it out of the main browser altogether, so people have to actively choose to install the AI chatbot add-on. But my question is about actions I can take myself.

Every time I switch out Firefox iOS and switch back, the browser keeps on opening new tab instead of staying at tab I was on. Is there a way to prevent this ?

Hello team,

While drafting this message, If i want to put the next word

on another line, there is a default space that gets created. This is quite annoying.

So I draft the mail on Notepad++ and no more line breaks like we see here. Is that something I can do in Thunderbird do in setttings? I am not able to find how?

Regards, Karan

Note: I have attached a snaoshot drafting the same note as above on the Thunderbird client to show my issue.

Is there a way to locate the empty "Inbox" In the TB folders and delete it from there?

I can't see them in any sub, and "Inbox.sbd" is empty 🤷

( TB folders are located on a local Disk, managed by Dropbox. Also doing Cloud BKP)

hi for some reason twitch.tv or some other websites will no longer play videos on my pc and i have no idea why, firefox works fine on my laptop

For a week, I have not been able to send any emails through Thunderbird.

This is the only day that I have been able to delve further into the problem.

If I send an email, this is the response that I get after sending. Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

I have contacted my main provider and they have been useless. I contacted my secondary provider and they sent me what the settings should be. I checked their info against mine and everything is correct.

I prefer Mozilla products over all others and I wish to get this corrected sooner later, I have two assignments to send over the weekend.

I would rather being doing something else that trying to figure out this problem.

I should be celebrating or mourning the passing of my wife 3 years ago, than trying to figure out what is wrong.

One thing I did do was to go to the Mozilla website and download Thunderbird again in case there was a conflict somewhere in the system.

Thanking you in advance. K

i'm an android phone user (A15) and i really don't like mobile website layouts, particularly when most websites fit elements to the screen aspect ratio instead of letting me pan around a more traditional 16:9 webpage. i've tried all sorts of user agent and javascript spoofing, but nothing really beats firefox's native "desktop site" toggle, but it sadly doesn't stay on across different tabs or sessions and i have to turn it on manually every time. it should be pretty simple to add this feature, and i'm sure that there's a lot of support for it too. thanks!