• Solved

Shaw Webmail error: Security Check Failed. Clear your browser cache and retry.

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing an… (read more)

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing and data history", (as per Firefox guidelines) multiple times, for all History and cache. Did not resolve issue. Contacted Shaw Support; they instructed to try logging in with Chrome browser. Worked fine. Issue appears to be strictly with Firefox Browser (on multiple devices). I prefer Firefox over Chrome. Any advice greatly appreciated.

Asked by Jorge Mandango 4 days ago

Answered by Jorge Mandango 1 day ago

  • Solved

Current Thunderbird under Linux Mint 22.1 SMTP password issue

I recently became the webmaster for our local American Legion post and built a website through Hostinger. That service also offered a cost-effective email solution for u… (read more)

I recently became the webmaster for our local American Legion post and built a website through Hostinger. That service also offered a cost-effective email solution for us and I've created a number of email accounts for our office positions and some individuals by name. At the level of service we have with Hostinger, our website/email account domain is not the same as the email servers.

That's ordinarily not a problem, since most modern email applications can either pull domain email hostnames from registration records or gives the user a manual process to enter the email hostnames directly (in our case an IMAP and SMTP hostname belonging to Hostinger).

I had no problem using the manual configuration that Thunderbird supports to set up my first American Legion email address. Email was received immediately and testing outgoing email worked fine. Adding a second American Legion email address seemed to go well - email messages came in immediately - but the outbound testing failed with error messages that the sending client was not recognized.

That sounded like Thunderbird was not trying to authenticate with a password on the SMTP outbound even though I had indicated in the manual setup that a password was required (same as I had in the first American Legion account setup).

I checked the Thunderbird settings to see what saved passwords were recorded in the Password Manager and sure enough their were three IMAP host passwords but only two SMTP host passwords (the missing SMTP host password was for the second American Legion account).

I completely deleted the second American Legion account and tried again - just in case I had accidentally indicated no password needed for SMTP the first time - and got the same result (IMAP host password created, but not SMTP). I then tried deleting both American Legion accounts and then adding them back with the second account being added first this time. At least the problem was consistent - the first account added had both an IMAP host password record and a SMTP host password created; the second account created had only its IMAP host password saved.

I couldn't find a menu item for adding a host password in the Save Passwords settings menu; manually removing the IMAP password to force the system to ask for the password again only ended up with the IMAP host password being added back into the TBird Password Manager.

The version Linux Mint reports for Thunderbird is 1:128.11.1esr+linuxmint1+xia. As far as I can tell the issue only comes up when Thunderbird cannot auto-detect the email servers on its own and it only has a problem when more than one email account has to be added for a manually configured email domain.

Is there a TBird menu item I'm missing that would let me add the SMTP host password for the second account manually? Failing that, is this a known issue that has already been fixed by Thunderbird and should be forthcoming after that version is released as an update by the Linux Mint team?

Asked by dlj1685 1 week ago

Answered by dlj1685 2 hours ago

  • Blocat

I paid 60 bucks for VPN addon and I CANNOT use it because I use Ubuntu. Can I have a refund please??

I paid 60 bucks for VPN addon and I CANNOT use it because I use Ubuntu. I would never use Windows. Can I have a refund please?? [edited from public] I paid via Paypal. … (read more)

I paid 60 bucks for VPN addon and I CANNOT use it because I use Ubuntu. I would never use Windows. Can I have a refund please?? [edited from public] I paid via Paypal.

Asked by Daniel Broughton 2 months ago

Last reply by James (On Leave) 2 months ago

  • Solved

Option to format the tab function in text

Hello Is there a way to have the TAB function in an email message body with an option to produce a string of dots, instead of just a blank space? I would particularly lo… (read more)

Hello

Is there a way to have the TAB function in an email message body with an option to produce a string of dots, instead of just a blank space? I would particularly love to have it line up subsequent rows on the accounting decimal point when the $ sign is used.

EG with a list of expenditures:

Home Depot .....................$50.00 Office Depot ...................$200.00 Starbucks...........................$37.50

Hope this makes sense! thanks Baz

Asked by bshaw531 2 days ago

Answered by bshaw531 4 hours ago

  • Solved

Gmail

I can't seem to properly configure my Thunderbird account to download Gmail POP3 emails. I can send via SMTP but can't download on the POP protocol.

Asked by skip Blu 16 hours ago

Answered by skip Blu 5 hours ago

  • Solved

Cannot connect to IRS login page

I have no ability to connect to the IRS.gov account log in page. When attempting to do so, the link reverts to a maintenance page, with the hopeful message: "We apologi… (read more)

I have no ability to connect to the IRS.gov account log in page. When attempting to do so, the link reverts to a maintenance page, with the hopeful message: "We apologize but there seems to be an issue completing your request. Please try again in a few minutes." An error URL is also attached.

Error from: https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2FfuB6lQpSku%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fola%2F&vnd_pi_application_name=OLA Reference ID:

This is not a new problem and has been ongoing for over a year. I have found several messages in the Mozilla support system describing the exact same problem from different users. There does not seem to be a fix that has been found. The information that I have found regarding the IRS website does not suggest that it will only work with Chrome or Chrome based browsers. But I can easily use the site with Edge.

There are several sites that I am unable to access with Firefox that force me to use Edge. I understand that Firefox has its security idiosyncrasies. But As this number climbs, and to include what are public facing government sites, a question I will soon ask is why use the Fireofox browser?

Asked by Matthew Kostura 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Firefox после зависания получает флаг system

Когда firefox зависает и windows предлагает его убить, firefox получает права системы и по этому становиться не убиваемым.Система не может его убить потому что у его прав… (read more)

Когда firefox зависает и windows предлагает его убить, firefox получает права системы и по этому становиться не убиваемым.Система не может его убить потому что у его права системы .В первые заметил этот баг когда сделал браузер firefox браузером по умолчанию.У меня сим роутер при запуске системы открывает браузер тут та браузер и зависает (не всегда ,но часто) в диспетчере задач в этот момент у его права системы.Писал в майрософт ,майкрософт посоветовал пользоваться нормальным браузером и сменить браузер по умолчанию .По совету майкрософт сменил браузер по умолчанию на chrome проблема пропала. Firefox 140.0.2 (64-разрядный) Windows 11 версия 24H2

Asked by StalkerCN 8 hours ago

Answered by StalkerCN 8 hours ago

  • Solved

Login problems with Strava.com

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too. It will loop to the login screen… (read more)

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too.

It will loop to the login screen over and over, or I get the message 'An error has happened, try again later'...

I used the browser console and didn't get anything that seemed usable. I use Strava nearly every day so I'm having to use Safari. And this issue is on all of the mac and Windows systems I use. 'Troubleshooting Mode' didn't work either.

Help!

Asked by gonzoid 3 days ago

Answered by jonzn4SUSE 1 day ago

  • Solved

Latest Version on Release Update Channel

Could someone please tell me what the latest version of Thunderbird is on the Release Update Channel? I am on version 139.0.2, and when I check for updates in the app, it… (read more)

Could someone please tell me what the latest version of Thunderbird is on the Release Update Channel? I am on version 139.0.2, and when I check for updates in the app, it says that Thunderbird is up-to-date. Is version 140.0 not going to be available on the Release Update Channel?

Asked by Tim Boorman 1 week ago

Answered by sfhowes 2 days ago

  • Solved

In 'Search Messages' there is no option to search Body text

When I search Messages (Ctrl+Shift+F) there used to be an option to select "Body" Contains [a text string]. But it's disappeared. The body of my emails IS downloaded and … (read more)

When I search Messages (Ctrl+Shift+F) there used to be an option to select "Body" Contains [a text string]. But it's disappeared. The body of my emails IS downloaded and 'Keep messages in all folders for this account on this computer' IS checked in the Sync. and Storage section of Tools/Account Settings. So how can I get the ability to search the body back?

Asked by Dave Rado 1 day ago

Answered by Dave Rado 13 hours ago

  • Solved

Transferring Thunderbird to new laptop

When I downloaded the Thunderbird app to my new laptop and opened it, it already had a fortnight's worth of recent messages in the Inbox, plus many of my Sent messages. H… (read more)

When I downloaded the Thunderbird app to my new laptop and opened it, it already had a fortnight's worth of recent messages in the Inbox, plus many of my Sent messages. However, the remainder of the Inbox, dating back to 2010, was not there, neither were my address books. Why didn't a clean copy of the app download so I can import my Profiles? In addition, my old laptop uses POP incoming, but the new laptop seems to be configured to IMAP. Is this a problem, and if so, which should I choose for the new laptop?

Asked by cmfindlay 1 day ago

Answered by cmfindlay 1 day ago

  • Solved
  • Archived

new(ish) Thunderbird layout

firstly, i'd like to say this isn't really about settings, well it sort of is, it's about layouts, but there's no heading for that. sorry! i've just gone from version 10… (read more)

firstly, i'd like to say this isn't really about settings, well it sort of is, it's about layouts, but there's no heading for that. sorry!

i've just gone from version 102 to version 128. for my use of Thunderbird, nothing much seems to have changed, except some things are now harder. (such is progress!) i would like to see the columns in message lists as proper columns, with headers you can click on. so only one line per message, as it used to be, would suit me just fine. that way i can compare things in the list, which i would say is really important. you can change the sort, and easily see how it effects things.

does anyone know if is there any way to achieve this? i can't see anything in Settings or View. thanks so much.

Asked by Atom7 9 months ago

Answered by Atom7 9 months ago

  • Solved

Deleted emails not saved in Trash

I was searching for an email that I had just deleted and discovered that the Trash folder connected to my inbox was empty. The one connected to my Local folders, however… (read more)

I was searching for an email that I had just deleted and discovered that the Trash folder connected to my inbox was empty. The one connected to my Local folders, however, was not. I cannot find a setting that would instruct Thunderbird on how long to save emails in the Trash folder and am sure I did not accidentally change anything. Any idea how to fix this?

Asked by guavaman 3 days ago

Answered by Toad-Hall 19 hours ago

  • Solved

Sent Mail to Inbox not working

Hi all I have my sent mail going into my Inbox be default, so that I can see entire threads in context. It's set that way in Copies & Folders in each of my email acc… (read more)

Hi all

I have my sent mail going into my Inbox be default, so that I can see entire threads in context. It's set that way in Copies & Folders in each of my email accounts. However, I frequently find sent emails in the Sent Mail folder.

Can anyone offer an idea of why, and how to fix it?

Thanks Edwin

Asked by Edwin Humphries 2 days ago

Answered by Toad-Hall 1 day ago

  • Solved

FireFox New Page "Presets" directly under browser

How to get rid of the half-dozen old search sites from very top of each new page, directly under browser box. Those sites are places I no longer use, e.g., from my old jo… (read more)

How to get rid of the half-dozen old search sites from very top of each new page, directly under browser box. Those sites are places I no longer use, e.g., from my old job; from a Wiki search done ages ago. I have searched for help. I never see "three dots" when I hover my cursor above the offending items.

I was using Chrome. My daughter recommended Fire Fox for my MacBookPro. I did. Now I need to clean up this problem.

Thank you.

PS: I don't know which topic best describes my question.

Asked by Cynthia Whitham 1 day ago

Answered by Denys 1 day ago

  • Solved

Migration Issue

I have an 8 year old PC that I have been using Thunderbird on its entire life. I have 5 email accounts (from my own website if that matters) on it for personal use that … (read more)

I have an 8 year old PC that I have been using Thunderbird on its entire life. I have 5 email accounts (from my own website if that matters) on it for personal use that have tons of information.

I bought a new computer and have not been able to move my old data to it. The old computer uses Windows 10 with Thunderbird Version 115.5.2 (32 bit). The new computer uses Windows 11 and I have tried several Thunderbird versions with the current one being 128.12 0esr (32 bit). I have added one of my email accounts to my new computer, but it contains none of my previous data (emails, contacts, directories, etc.), just a bare bones account that only receives new email.

I have repeatedly tried to move my entire source computer setup and data going through all of the described steps including copying the previous Thunderbird folder to a flash drive. I then follow the directions for copying and pasting my source data into the new computer's "roaming" section. It goes through all the steps including asking if I want to overwrite existing files. I have almost 14,000 files and as the process continues, I can see file names being added just as I would expect.

After everything is complete, when I restart Thunderbird, the only access I have is once again to the bare bones new email account. There is no data, nothing at all, from my source computer.

Help please, this has gotten beyond frustrating.

Asked by mike79 2 days ago

Answered by david 1 day ago

  • Blocat

password import

literally what the [expletive] was the thought process in making it so that when u import all ur passwords from a csv it AUTOMATICALLY DELETES "DUPLICATES" WITHOUT CHECKI… (read more)

literally what the [expletive] was the thought process in making it so that when u import all ur passwords from a csv it AUTOMATICALLY DELETES "DUPLICATES" WITHOUT CHECKING AT ALL WHICH ONE IS CORRECT. I HAVE SO MANY [expletive] PASSWORDS THAT ARE WRONG BECAUSE UR [expletive] BROWSER DOESNT ALLOW ME TO [expletive] MANUALLY CHANGE THAT STUPID OPTION. WHAT THE [expletive] WAS THE THOUGHT PROCESS IN MAKING IT [expletive] AUTOMATIC???

Asked by hate 1 day ago

Last reply by Paul 1 day ago

  • Solved
  • Blocat

Save websites to Firefox Icon in the taskbar

Hello everyone. I use the firefox browser for years with the windows 10. I used to click on a favorite website with the right mouse button. Drag and drop on the Firefox i… (read more)

Hello everyone. I use the firefox browser for years with the windows 10. I used to click on a favorite website with the right mouse button. Drag and drop on the Firefox icon in the taskbar at the bottom of the monitor. When I need this website again, I would just right click on the firefox Icon in the taskbar and would see a list of all my saved websites. I would select the website I wanted and that opened my preferred website oince again. Since I have upgraded to windows 11 this no longer works. Can anyone tell me if this is still possibke to save the preferred websites in the firefox icon in the taskbar? Any help would be greatly appreciated. Thank you

Asked by Steven16 1 day ago

Answered by Denys 1 day ago