• Solved

email preview pane has disappeared

I have loaded thunderbird and the email preview pane is not displaying. It was OK this morning but has disappeared now. Is this a temp[orary issue or has there been a… (read more)

I have loaded thunderbird and the email preview pane is not displaying. It was OK this morning but has disappeared now. Is this a temp[orary issue or has there been an update of the program.

Asked by John Stuckey 1 week ago

Answered by david 1 week ago

  • Solved

"Unable to write the email to the mailbox...."

I have for a while been getting popups that TBird is unable to write email to a mailbox. 'Unable to write the email to the mailbox. Make sure the email system allows you… (read more)

I have for a while been getting popups that TBird is unable to write email to a mailbox.

'Unable to write the email to the mailbox. Make sure the email system allows you write privileges, and you have enough file space to copy the mailbox'.

I saw that at least one other person reported this, and the suggestions included:

1. Rebooting. Done, no effect. 2. Antivirus interference. I am using standard Windows antivirus. Have been using same for years without issue.

The problem does not appear to interfere with writing to mailboxes. Seems to be an erroneous popup only.

Asked by hspindel 3 days ago

Answered by hspindel 6 hours ago

  • Solved

Firefox Autofilling Passwords Twice On Messenger.Com

First I tried all the suggestions I could find. And FF just kept double filling the password. So I did a completely fresh FF install to a separate folder with no cookies … (read more)

First I tried all the suggestions I could find. And FF just kept double filling the password. So I did a completely fresh FF install to a separate folder with no cookies or passwords or anything saved, and never any extensions installed. Still double fills the password -- which makes it impossible to log in. I am using FF Portable, and tried both the latest version and an older version. What could possibly be doing this?

Asked by ggg3 14 hours ago

Answered by ggg3 10 hours ago

  • Solved

Confirm Account? Questionable Emals

I have a new Mozilla (FireFox) account and keep getting emails that say I need to confirm it. They include a button to do so but I'm not clicking it unless I get better i… (read more)

I have a new Mozilla (FireFox) account and keep getting emails that say I need to confirm it. They include a button to do so but I'm not clicking it unless I get better information from you. Please help. The email swears my account will be deleted if I don't confirm it. What do I do?

Asked by Paul S 12 hours ago

Answered by James 10 hours ago

  • Solved

Sent items don't show in 'sent folder'

Since awhile while, the items I send, don';t show up in the sent folder of that account. The complete folder is empty, which means that I also lost messages. I didn't mak… (read more)

Since awhile while, the items I send, don';t show up in the sent folder of that account. The complete folder is empty, which means that I also lost messages. I didn't make any changes to the settings, it might have happened due to an update maybe?

My other accounts work still fine. I checked all settings I could think of that might affect it, but haven't found a solution. I'm getting pretty desperate and hope someone can help me out.

It's an IMAP account. I've selected the 'sent folder' in subscribed. 'When sending messages, automatically' the 'place a copy in' is checked and directed to the email address. Also tried it with checking 'other' and select email address. I also just tried to 'local folder', but nothing happens.

I hope my description is fine. If more info is needed to tackle this problem, I like to hear!

Asked by info13041 3 months ago

Answered by Toad-Hall 3 months ago

  • Solved

Thunderbird and Mediacom

I am losing my Mediacom ISP account (which I have had for 20 years) at the end of this month. I have used Mediacoms web mail server all this time and want to keep many em… (read more)

I am losing my Mediacom ISP account (which I have had for 20 years) at the end of this month. I have used Mediacoms web mail server all this time and want to keep many emails and addresses that are on their server. I was told that Thunderbird would allow me to transfer/copy these messages to my computer and retain them there in Thunderbird after I no longer have access to Mediacoms server. I have installed Thunderbird 3 times and spent 2-3 days with help from this forum trying to gt it to work properly but have not succeeded. I have a windows 10 HP laptop and am not completely computer literate so I don't believe I will solve this by myself. I even loaded up an old windows 7 computer which I did with ver 15. but that didn't work either. THe one difference I did notice is that the Tbird auto installation on my Win 10 machine selects POP and on the Win 7 machine it selects IMAP. Mediacom is uses IMAP

Asked by tld6008 2 days ago

Answered by Rick 18 hours ago

  • Solved

UI Issue in Ukrainian Localization: "Quit" and "Reload" buttons are too close

Hi, I would like to report a UI/UX issue specifically in the Ukrainian localization of Firefox on Android. In the menu, the "Reload" (Оновити) and "Quit" (Вийти з Firefox… (read more)

Hi, I would like to report a UI/UX issue specifically in the Ukrainian localization of Firefox on Android. In the menu, the "Reload" (Оновити) and "Quit" (Вийти з Firefox) options are positioned so closely that it’s very easy to misclick. I constantly find myself clicking "Quit" by mistake when I only intend to refresh the page. ​This is a huge issue for me because it instantly closes all my active tabs and interrupts my work. It feels like a "UI trap" specifically in the Ukrainian version. ​I would be very grateful if you could fix this issue.

Asked by dima.sedykh 20 hours ago

Answered by TyDraniu 17 hours ago

  • Blocat

"Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox"

Get this error message I think since the update on September 2nd. See below Unable to write the email to the mailbox. Make sure the file system allows you write privile… (read more)

Get this error message I think since the update on September 2nd. See below

Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox. Also, I downloads a few old emails from September 2. If I delete them, they re-download when I click on get mail. I do get mail on my phone and on the Xfinity web site. I really would like to get this fixed as soon as I can. Thanks, William Dudzinski - <redacted>@comcast.net - <redacted>

Asked by dfolks 4 months ago

Last reply by Wayne Mery 19 hours ago

  • Solved

Thunderbird won't show gmail contacts. Does show mail and calendar

I have installed Thunderbird with Zorin 18 and it won't show contacts. Google says that Thunderbird has full access to contacts. Attempt to manually add contacts fails w… (read more)

I have installed Thunderbird with Zorin 18 and it won't show contacts. Google says that Thunderbird has full access to contacts. Attempt to manually add contacts fails with message of "Can't connect to server". I did have to manually add the calendar to make that part work. Is this an uninstall and reinstall (Thunderbird that is) situation?

Thanks for your help

Ken

Asked by ken.barnett 1 week ago

Answered by Toad-Hall 20 hours ago

  • Solved

I have several current profiles (no idea why) and two are 2-4 Gb each

Hi, In profiles, I have several, many of which are up to date and 2 are large, one which is meant to be my current profile at about 2.5 Gb and another at 3.6 Gb (plus oth… (read more)

Hi, In profiles, I have several, many of which are up to date and 2 are large, one which is meant to be my current profile at about 2.5 Gb and another at 3.6 Gb (plus others of about 50 Mb) - see screenshot. What is going on?

Asked by Tombarkas 1 day ago

Answered by Matt 1 day ago

  • Solved

Can't transfer Local Folders to new Mac

I have followed the directions at https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer#thunderbird:mac:tb146 several times but only one acct i… (read more)

I have followed the directions at https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer#thunderbird:mac:tb146 several times but only one acct is transferred and NO local folders. I am going from Thunderbird 146.0.1 on a Windows 11 PC to a Mac Mini M4 running Sequoia 15.3.1

Help

Asked by Andray 2 days ago

Answered by Rick 21 hours ago

  • Solved

Why should I continue to use/support Firefox?

I am just burned out with Firefox and not sure why I should continue to use it instead of some fork or Chromium-based browser. It seems like every update brings some new… (read more)

I am just burned out with Firefox and not sure why I should continue to use it instead of some fork or Chromium-based browser.

It seems like every update brings some new GenAI/LLM component that is auto-enabled and difficult to disable. I do not want GenAI/LLMs in my web browser. I have dropped nearly every other application or software that has forced it on me and included it in their product. I feel like I'm trying manage a Windows system having to follow blogs to debloat, restore privacy, and restore security. GenAI/LLMs shouldn't be in my web browser. And, they should be opt-in, not opt-out in some confusing mix of GUI and about:config madness. If GenAI/LLM is so great, then make it an extension or a fork then let those folks use it from there. Don't bake it into the web browser.

I continue to use Firefox for uBlock Origin but I guess that would be possible with a Firefox-fork. However, I am just tired of having to continuously manage my Firefox browser and battle websites that only support Chromium-based browsers. If Firefox actually seemed intent on improving security and privacy then I could find the motivation but this GenAI/LLM nonsense seems the point of no return.

On my Android phone, I've switched to a Chromium-based browser given the poor state of security and hardening for the vanilla Firefox. I keep IronFox on hand but it is just easier to surf the web with a Chromium-based browser due to many websites just working better. Why should I deal with the pain and frustration of limited Firefox support when Firefox isn't even keeping up with security hardening?

As for desktop, the Firefox browser just doesn't seem as snappy or stable as I would expect. Firefox for Linux is still not supported for Slack Huddles. How is it 2026 and Mozilla/Firefox are still not fully functional with one of the major business chat platforms? Yes, I know this primarily a Slack and AWS-Chime-SDK problem but it is also a Firefox problem because there isn't much that a user can do. I've tried to prod Slack and the AWS teams numerous times to support Firefox but they've just done nothing. I also see nothing being done by the Firefox team, too.

Another example is the EdgeSuite CDN. Nearly always they block my traffic when I use Firefox. Switch to a Chromium-based browser and EdgeSuite is much less likely to block me. This is fairly consistent for the retail and financial institutions I use.

As far as I am aware, many of the security concerns brought up by Madaidan in 2022 still hold true for Firefox today, especially for Android and Linux. If this is no longer true, then it might be good for the Firefox team to post a rebuttal or update clarifying the current state of Firefox. The average users such as myself only see the Madaidan blog post and have to take it at face value. https://madaidans-insecurities.github.io/firefox-chromium.html

Anyway, I don't see a way ahead for me and Firefox but maybe you can convince me. It just seems like Firefox and Mozilla have lost their way. They no longer seem focused on security and privacy. Instead they're forcing privacy, security, and system resource disasters onto their userbases, just like Microsoft, Google, and every one of the major tech firms. I just don't see why I should use, promote, and even support Firefox going into 2026.

Asked by Moz_User_102 1 day ago

Answered by Moz_User_102 21 hours ago

  • Solved

Unable to add AOL account to Thunderbird

After many years of using Thunderbird with an AOL account I changed my password in AOL to increase the security. So I had to install the AOL account again in Thunderbird.… (read more)

After many years of using Thunderbird with an AOL account I changed my password in AOL to increase the security. So I had to install the AOL account again in Thunderbird. I created an app password in AOL and put it in Thunderbird. Everythin fine so far. AOL login window opens automatically. But after login to AOL the message "somthing went wrong" and "try on anther device" pops up. I tried it on several PC's - no way. Other mail clients like Mailspring oder Mailbird did work with the AOL account. What is the problem?

Asked by ReachTheStar 2 months ago

Answered by ReachTheStar 21 hours ago

  • Solved

Folder cannot be compacted (bug1959858) - "The folder 'Inbox on redacted@aol.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again."

Each time I start TB, I get this message: "The folder 'Inbox on redacted@aol.com' could not be compacted because writing to folder failed. Verify that you have enough dis… (read more)

Each time I start TB, I get this message: "The folder 'Inbox on redacted@aol.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." What does this mean and what can I do to fix it. Thanks. M. Campbell

Asked by MilusC 5 months ago

Answered by MilusC 3 months ago

  • Solved

Write permissions are correct, but "Unable to download email to mailbox. Please make sure that the file system has write permissions and that there is enough disk space to copy the mailbox."

I am getting the following error message in Thunderbird. Unable to download email to mailbox. Please make sure that the file system has write permissions and that there i… (read more)

I am getting the following error message in Thunderbird. Unable to download email to mailbox. Please make sure that the file system has write permissions and that there is enough disk space to copy the mailbox. Write permissions are available and there are 735 GB free.

Asked by simrislund 1 month ago

Answered by christ1 1 month ago

  • Solved

Error trying to access account "Could not write the mail to the mail folder. Make sure you have write permissions to the file system and that you have enough disk space to copy the mail folder."

I get a message trying to access my account: Kunne ikke skrive mailen i mailmappen. Sørg for at du har skriverettigheder til filsystemet, og at du har nok diskplads til a… (read more)

I get a message trying to access my account: Kunne ikke skrive mailen i mailmappen. Sørg for at du har skriverettigheder til filsystemet, og at du har nok diskplads til at kopiere mailmappen. This is in danish so I hope You understand. But how to solve this issue? I can not receive mails because of this. Best regards Poul Kristiansen

Asked by poul.kristiansen@webspeed.dk 4 months ago

Answered by Wayne Mery 23 hours ago