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Problems:

1. The New Tab page doesn't show background images - doesn't go into Light Mode
2. When Light Mode is enabled, certain UI related to Firefox-related pages break

Did I accidentally touch some CSS or about:config elements I wasn't supposed to? I honestly don't know lol

Additional Notes:

• Applies to custom and default backgrounds (the author's info shows up)
• "Reset to default" didn't help
• I removed all extensions
• Themes work fine - Issue happens with or without them enabled
• Everything else on New Tab works fine
• Provided screenshots showcasing it all (including Light Mode oddities)

Hi, My Thunderbird email has stopped downloading emails from my server. I click to download emails, get a message saying "downloading 1 of 25" but no progression from here onwards. No messages are downloaded. I have made no changes to the settings and it has been working well for many years. wifi is connected.

Thank you for help to restore this.

Melissa

Thunderbird won't open inbox, just shows the donantion page, even though i made a donantion short ago, and made a new one now .

i wrote a note already asking for help, but I cant reach the "my messages" box

i have this problem for a week already, not able to use thunderbird

please help

Trying to download updates from Intel.com and as soon as I click the download button, Firefox just locks up and won't allow me to do anything. I have to basically shut down firfox through task manager to get the browser to work again. I have 139.04 which is the latest update for Firefox

A message to Mozilla if this is a bug how about fixing the problems that some people are having instead of consintration on implementing AI into Firefox as I want a browser that doesn't and isn't link to AI as many other people do as well as some if not most of us are sick to ther back teeth with everything having AI installed with in the programs.

I tried to log in to NextDoor, which was supposed to send by email a 6-digit login code for me to enter. I tried at least twice, and no code was received. I'm using Firefox 128.12.0esr on a Mac running Catalina 10.15.7. Logging in to NextDoor from a Brave browser worked just fine, including getting the code by email. How to I fix this?

When I am on a web site stream when I turn my camera on to join it stops the stream from web site

  This happens on Firefox 
  But if I use a different  browser  all is ok

Since updating, I can't rearrange the tabs. When I press and hold a tab, the preview expands and some menus appear, but I can't move them by dragging them. I use iPhone12.

Hello. How to add an extension to a .xpi file manually using a phone???

Здравствуйте. Как с помощью телефона добавить расширение в ручную файл формата .xpi ???

I have a WINDOWS computer and I use Windows 11.

My Firefox Bookmarks Toolbar has several FOLDERS.

Each Folder has "drop-down" components.

Example: FINANCIAL Folder includes: Pension

                                                                Social Security
                                                                Military Retirement pay
                                                                15 or so "others"

                 BANKS Folder includes:  Bank #1 ( name witheld)
                                                           Bank #2 ( "         "         )
                                                           couple more

                 MEDICAL Folder includes :   Medicare
                                                                My Chart
                                                                couple more

Everything looked great. Worked great too.

Then, next time Computer turned on, the FINANCIAL Folder had "Pension"

                                                                                                           "Pension" ( same one again )
                                                                                                           "Pension" ( same one again )
                                                                                                           "Pension" ( same one again )
                                                                                                           "Social Security"
                                                                                                           "Social Security" ( same one again )
                                                                                                           "Social Security" ( 3 more times)
                                                                                                            ALL THE REST - GONE !!

Several Folders now 2-4 more times showing on the Bookmarks Toolbar Additionally, MANY Folders are now "Missing" !!!

A day or so later, the Bookmarks Toolbar was CORRECT !

A day or so later, the Bookmarks Toolbar was ALL WRONG as described above.

What is going on ??

Is there a way to FIX this? Do I need to go to GOOGLE CHROME / MICROSOFT EDGE ??

Similarly I have tried to LOG-ON to my Marriott Hotel website and things did not work correctly. I called Marriott Reservations and described the problem. Marriott asked IF I was using Firefox? I replied "YES". They said to use Google Chrome instead.

I used CHROME and everything worked GREAT !!!

Is this the answer? Firefox is not being properly supported? I should switch Browsers ??

I have used Firefox for MANY years. These problems are VERY recent.

I have always thought that "hackers" targeted Microsoft so Firefox had a "lower profile" and was therefore "SAFER".

I am losing confidence in Firefox.

Are these problems that other Firefox users are having also?

I liked Firefox's recent REVIEWS of "Ratings" -- but that was terminated recently.

Something "smells BAD" about Firefox.

What gives?

If your recommendation is to "abandon Firefox", which Browser do you recommend?

You help is much appreciated.

Regards,

Lloyd H.

Dell tech reinstalled Windows 11, but missing info on my local folders now on 2nd drive. I have iDrive backup of both the drives, need help to find what I need. I'm Tbird supporter monthly and at other times. Sure can use some help as need some financial records that were in local folder files.

Appreciate help to find and restore my Local Folders which held the needed data.

Thanks in advance, Kelly

I have recently changed my browser to firefox and I have noticed that sometimes, when I have multiples tabs opened, it happens that, when i click in a tab, it instantly opens a new window with that same tab. I know that is a way of doing that on puorpose, but it happens to me against my will A LOT OF TIMES, which has been annoiyng me a lot. I asked AI and it thinks it may be a malware but it doesn't seem so. I have looked up on settings and there's nothing about it. What should i do? Has someone been through something similar?

Hello!

I'm in the process of migrating from Evolution to Thunderbird, but I seem to have hit a snag. In Evolution, there is an "Archive" folder, which any archived messages go into (attachment 1). This same folder also appears in K9 Mail (my mobile email client), and similarly is treated as special. In that first attachment, you can also see the "Archives" folder created by Thunderbird, which Evolution does not give any special treatment to.

However, in Thunderbird, the "Archive" folder is completely absent, both in the folder listing on the main page and in the "Copies & Folders" settings where an Archive folder would normally be selected (figure 2). Notice that the "Archives" folder is still present, and is now given special treatment, but the "Archive" folder is absent. Checking the contents of the "Archives" folder confirms that it doesn't contain the emails which K9 Mail and Evolution have been archiving.

Is there a way to access those archived emails from Thunderbird?

Thunderbird Version: 128.12.0esr via Flatpak OS: NixOS 25.05 Email Host: migadu.com (IMAP)

Happy to provide any more info if needed!

Thanks!

Emi

The TB Solutions only provide information for a tar "bz2" file. I downloaded a "xz" file (thunderbird-140.0.tar.xz), how do I install this?

Thanks for any help or solution.

I wish to update my current version of 128.12.0esr within my Ubuntu 24.04.2 LTS OS.

As of this morning (7-5-25), the app Firefox and only the Firefox app turns my entire phone screen grayscale when it is open in the foreground. The color transition takes about a second, and if I tab to another app or the home screen it takes about a second to transition back to full color. I cannot find any active grey scale settings in either my phone or the app. I have downloaded no extensions to my knowledge.

when signing in to Yahoo mail using Firefox I'm asked to click continue then view a QR code but no code appears. Instead I'm asked to plug in a USB key. How do I set up a passkey on my phone?

I have been having a problem the last 2 weeks. When ob certain pages my browser will suddenly jump to the top, or near the top, of the page. I have mostly noticed it on Walmart when i try to click on the add button or if i remove an item from my cart. It happens on a few other places like Barns and Nobles . Anyone else having this problem? Cant be sure but i first noticed it after one of the last updates. I have tried running my browser in safe mode and disabled all extensions and add-ons but still does the same thing. click and and page jumps to top. click on an item to look at it and the page goes all the way to the bottom.