deleting message from IMAP account in unified inbox does not work properly

I'm running Thunderbird 115.10.1 on Microsoft Windows 10. I do most of my work in a unified inbox that has three accounts -- 2 POP, 1 IMAP. I added the IMAP account more… (read more)

I'm running Thunderbird 115.10.1 on Microsoft Windows 10.

I do most of my work in a unified inbox that has three accounts -- 2 POP, 1 IMAP. I added the IMAP account more than a year ago, at least as far back as 102.15.0, and it has never worked right in the unified inbox.

If I open the account inbox directly, I can delete a message (although I don't understand the way the UI works for this account): I press the "delete" button, the header in the message list gets a strikethrough line, and some time later the message vanishes from the inbox.

If I open the unified inbox and delete a message from either of the POP accounts, it vanishes immediately. If I delete a message from the IMAP account, nothing happens in the UI for the unified inbox -- but if I look at another tab where I have the IMAP account inbox open, I see the strikethrough line. Eventually the message vanishes from the IMAP account inbox, and when I look back at the unified inbox, I can see that it has vanished there, too.

Is this as simple as failing to render the strikethrough in the unified inbox, or is there something worse happening here?

Asked by dhg 21 hours ago

Last reply by david 14 minutes ago

Finding stored passwords

The path to find stored passwords shown in answers to previous questions is: Tools>options>privacy & security>Passwords. Click 'show passwords' 'Options' is… (read more)

The path to find stored passwords shown in answers to previous questions is: Tools>options>privacy & security>Passwords. Click 'show passwords'

'Options' is no longer listed under 'Tools', or anywhere else that I could see.

I looked under 'Settings' and 'Account Settings', because I seem to recall it being shown after I scrolled down under one of those headings, but could not find it there.

Please tell me how / where to find stored passwords now.

Asked by chattome 21 minutes ago

Last reply by arlev 16 minutes ago

Choppy response times with Thunderbird

I've been using Thunderbird for many years, and its up to date. I've had more and more problems with choppy response times lately. It "freezes" for short periods where t… (read more)

I've been using Thunderbird for many years, and its up to date. I've had more and more problems with choppy response times lately. It "freezes" for short periods where the interface stops responding for half a minute, or a minute or so before I can do anything. It always comes back (never crashes, shuts down). Today was some of the worst where it was minutes before I could start using it.

My junk and trash folders are empty, and I've done a compression and run the cleanup operation on a bunch of folders. My Inbox is empty. I only have 2 pop accounts. Its not when its retrieving or sending email though.

Asked by Ian Lauder 58 minutes ago

Last reply by arlev 24 minutes ago

The background color automaticaly changed to pink.

I can not get rid of the pink background in the address bar, search box or background space of yahoo mail. I can not find the revert to default theme as previous post f… (read more)

I can not get rid of the pink background in the address bar, search box or background space of yahoo mail. I can not find the revert to default theme as previous post from several years ago suggested as a solution.

Asked by jbzsail 24 minutes ago

Firefox navigator

Is there somebody to answer my questions please? For a first site, it is impossible to have the PDF document when clicking the button. For a second, when I click to the "… (read more)

Is there somebody to answer my questions please? For a first site, it is impossible to have the PDF document when clicking the button. For a second, when I click to the "buy tickets" button, it doesn't work. What's wrong with the Firefox navigator????????????? Thank you.

Asked by Andrée Rodrigue 27 minutes ago

Thunderbird doesn't wait for password entry, but tries to access mail without authorization

Occasionally I will get distracted between starting Thunderbird and entering the primary/master password. This is usually due to not having my password manager open, and/… (read more)

Occasionally I will get distracted between starting Thunderbird and entering the primary/master password. This is usually due to not having my password manager open, and/or problems with the PW manager, or getting an important phone call.

Thunderbird asks for the PW, but if I don't enter it "in time" it will go ahead and try to access my email accounts online, but without having access to the application passwords/tokens. This causes a slew of errors, requests for authorizations and other problems. I usually end up canceling the task - because just closing Thunderbird doesn't stop the insanity.

If I have a primary/master PW, Thunderbird should WAIT, and not try to do anything, until that password is correctly entered. That would solve a bunch of issues.

Thunderbird: 128.5.2esr (64-bit) Release notes Thunderbird for Linux Mintmint-001 - 1.0 Updates disabled by your system administrator

System:

 Kernel: 6.8.0-51-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
 Desktop: Cinnamon v: 6.2.9 tk: GTK v: 3.24.41 wm: Muffin v: 6.2.0 vt: 7 dm: LightDM v: 1.30.0
   Distro: Linux Mint 22 Wilma base: Ubuntu 24.04 noble

Asked by DebraBk 1 hour ago

Last reply by arlev 29 minutes ago

  • Solved

Navigateur Firefox

Is there somebody to answer my questions please? For the first site, it is impossible to have the PDF document when clicking the button. For the second, when I click to t… (read more)

Is there somebody to answer my questions please? For the first site, it is impossible to have the PDF document when clicking the button. For the second, when I click to the "buy tickets" button, it doesn't work. What's wrong with the Firefox navigator????????????? Thank you.

Les sites suivants ne fonctionnent plus sur mon navigateur Firefox. Est-ce normal? Merci.

https://www.hydroquebec.com/residentiel/ Incapable de télécharger le PDF de ma facture

https://www.cineplex.com/fr/theatre/cinema-cineplex-odeon-beauport La fenêtre des billets que je veux acheter ne télécharge jamais

Asked by Andrée Rodrigue 1 month ago

Answered by Andrée Rodrigue 32 minutes ago

MISSING BOOKMARKS ICON

When my Firefox crashed today, I chose to restore it rather than troubleshoot. When it was done, my bookmarks icon had disappeared. Yet when I go to the individual websit… (read more)

When my Firefox crashed today, I chose to restore it rather than troubleshoot. When it was done, my bookmarks icon had disappeared. Yet when I go to the individual websites, I can see that each one is still bookmarked. How can I restore the icon that used to be in the toolbar at top? Thank you for any help you can give. I have been using Firefox for many years now and this is the first time I encountered this problem.

Asked by QueenBoo 5 hours ago

Last reply by TyDraniu 41 minutes ago

Can't download synced bookmarks to Firefox on a new Windows 11 computer

I got a new Windows 11 Dell XPS laptop computer and installed the latest Firefox (v133) on it. On my old computer, it was supposedly syncing/saving the bookmarks in the … (read more)

I got a new Windows 11 Dell XPS laptop computer and installed the latest Firefox (v133) on it. On my old computer, it was supposedly syncing/saving the bookmarks in the Mozilla cloud or somewhere. However when I try "Import" on the bookmarks panel, it only offers to import Microsoft Edge bookmarks. When I follow the help docs on this forum, it says to use the hamburger menu to go to bookmarks and then to "Manage Bookmarks" which took me a while to find since it's at the very far bottom of the Bookmarks window, not near the three menu items at the top. Anyway, it brings up a window with more bookmark items but they all seem to deal with my current computer and installation of Firefox, which has only a very few default bookmarks. I do not see anything related to bookmarks synced with the cloud. I am logged into Mozilla on the new computer. I do not have an HTML backup file available, since I thought that the bookmarks would be backed up to the cloud and I could always get them there. Two questions:

  1. 1: Is it possible to get my old bookmarks from the cloud?
  1. 2: Is the bookmarks have not been exported to an HTML file, is it somehow able to get them from someplace on the C drive of my old computer? I think it should be possible since the bookmarks must be saved somewhere otherwise, how would it know what the bookmarks are for someone who never exported them to an HTML file? My old computer won't boot due to a power surge but I am able to connect it's hard drive to my new computer and see files on it.

Thanks, Mark

Asked by Mark 1 hour ago

Last reply by Paul 42 minutes ago

How to disable mouse hover

How can mouse hover be disabled? On some websites (e.g. gva.be) when you hover (unintentionally) over some link, then this link is opened as if you had clicked on it. Ho… (read more)

How can mouse hover be disabled? On some websites (e.g. gva.be) when you hover (unintentionally) over some link, then this link is opened as if you had clicked on it.

How can this be disabled? I searched in about:config for mouse hover but I couldn't find anything relevant. Or do I need an extension to disable this behaviour?

Asked by sclaes 52 minutes ago

update problems

I clicked on an 'update Firefox' button today and went through an update process. Now I am not able to open any of my tabs and get a "Gah, your tab just crashed" message… (read more)

I clicked on an 'update Firefox' button today and went through an update process. Now I am not able to open any of my tabs and get a "Gah, your tab just crashed" message, and the 'restore all crashed tabs' button does not help. Please assist. I can be reached at cagreene@prodigy.net. Thank you, Chris Greene

Asked by cagreene 1 hour ago

Location Information

When I signed in after my update, the "Let's make sure this was you" email I received shows my approximate location as Columbus, Ohio. This is incorrect. I am in Huntsvil… (read more)

When I signed in after my update, the "Let's make sure this was you" email I received shows my approximate location as Columbus, Ohio. This is incorrect. I am in Huntsville, Alabama. Why is this info wrong, and how can I correct it?

Asked by S&T knology 1 hour ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

  • Solved

sessionstore file

Hi Was told to ask new question off of this tread. https://support.mozilla.org/en-US/questions/1314940#question-reply I have similar issue. Have file that has all the ta… (read more)

Hi Was told to ask new question off of this tread. https://support.mozilla.org/en-US/questions/1314940#question-reply

I have similar issue. Have file that has all the tab history, but can't get Firefox to recognize or use it. The scrounger pulls up everything so the file is good it seems.

Why can't, or how do we get Firefox to use it?

Thank you

Asked by cleejoy 4 months ago

Answered by cleejoy 1 hour ago

Believe some functions of Fox Fire are not turned on

I was able to login with my password. I got a notice popup from Fox Fire saying that I should change my PW. My PW is old. I do not understand why I received this messa… (read more)

I was able to login with my password. I got a notice popup from Fox Fire saying that I should change my PW. My PW is old. I do not understand why I received this message. Maybe tech could check my setup to make sure everything is working correctly. Thanks Lois Stiles 321-544-0606. E-mail Lois.Stiles@outlook.com 276-479-0607

Asked by Lois A Stiles 1 hour ago

Last reply by jscher2000 - Support Volunteer 1 hour ago