Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I fix a 'Profile Missing' pop-up box when I try to start up Fire Fox?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

so i wanted to reinstall firefox on my mac so i moved the profile to the recalling bin to get rid of all the add ons and stuff now it won't let me open firefox at all as the profiles missing but shouldn't it just create a new one if i downloaded it fresh

so i wanted to reinstall firefox on my mac so i moved the profile to the recalling bin to get rid of all the add ons and stuff now it won't let me open firefox at all as the profiles missing but shouldn't it just create a new one if i downloaded it fresh

All Replies (2)

more options

Hello strenny

go to ~/Library/Firefox ( The tilde character (~) refers to the current user's Home folder, so ~/Library is the /Macintosh HD/Users/<username>/Library folder) and find the profiles.ini file and delete it, then when you start firefox again, a new default profile folder will be created and only a single profile, the new "default", will be listed in the Profile Manager.

The profiles.ini file is located inside the "Firefox" folder in the profile folder path.


thank you

more options

See also:

In Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.