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Firefox crashes when it starts. I tried to reset it; I uninstalled and reinstalled it; no way. The problems began after I changed my video card

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  • Last reply by paulewhite

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Crash ID: bp-1c18c383-28e4-426c-96a7-ff97e2130906 OS: Windows 7 SP1 64bit I had to change my video card, immediately after this FF started crashing at start. The video card is a Nvidia GeForce 210. I tried to: - reset FF; - uninstall it, clear the register, reinstall it; - update Windows; - update the video card drivers (311.06) but no way. I can start FF in Safe Mode. Any help will be truly appreciated.

Crash ID: bp-1c18c383-28e4-426c-96a7-ff97e2130906 OS: Windows 7 SP1 64bit I had to change my video card, immediately after this FF started crashing at start. The video card is a Nvidia GeForce 210. I tried to: - reset FF; - uninstall it, clear the register, reinstall it; - update Windows; - update the video card drivers (311.06) but no way. I can start FF in Safe Mode. Any help will be truly appreciated.

Chosen solution

I solved it by disabling hardware acceleration in FF options. It seems to be a conflict between FF and some Nvidia drivers.

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Chosen Solution

I solved it by disabling hardware acceleration in FF options. It seems to be a conflict between FF and some Nvidia drivers.