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Why is there a Firefox popup with "untrusted signout" for live.com now?-mail?

  • 3 replies
  • 1 has this problem
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  • Last reply by NAT13

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Twice yesterday when I went to log out of my e-mail @live.com Firefox gave me a popup message that the signout link was untrusted. Is there a danger in using that particular e-mail? It showed that same type of box that is shown on the site as "This Connection is Untrusted." thank you!

Twice yesterday when I went to log out of my e-mail @live.com Firefox gave me a popup message that the signout link was untrusted. Is there a danger in using that particular e-mail? It showed that same type of box that is shown on the site as "This Connection is Untrusted." thank you!

All Replies (3)

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have a look at the following article:

How do I tell if my connection to a website is secure?

it makes sense - as a general precaution - to connect wherever possible using https. See installation for HTTPS Everywhere by Electronic Frontier Foundation

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Check out why the site is untrusted (click "Technical Details to expand that section) and if this is caused by a missing intermediate certificate then see if you can install this intermediate certificate from another source.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.

You can see more Details like intermediate certificates that are used in the Details pane.

If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".

Note that some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate.

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Thank you! I will try this when I log in later & post the outcome.