Running FF in 2 different user accounts on my Mac, when I return from one user FF has crashed most of the time.
Running FF 19 on Mac OS X 10.6.8. Running FF in one user account, then I switch to another user account (on my Mac not in the browser). Say I start FF in the 2nd account, then switch back to the 1st account only to find FF has crashed. I restart FF and switch back to the 2nd user. FF has crashed there too. This happens over 90% of the time.
All Replies (3)
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website.
See:
I have dozens of crash reports, the latest is bp-86734c41-11f0-421d-8ddb-82c012130228. I can provide as many more as would be helpful.
bp-86734c41-11f0-421d-8ddb-82c012130228 2/28/13 1:03 AM bp-03100a14-93f5-402b-a414-04a202130228 2/27/13 11:57 PM bp-8252e461-1429-44a2-85c4-00d302130228 2/27/13 11:38 PM bp-1eed7d97-821e-41f0-9bd9-9df912130228 2/27/13 10:39 PM 45C7E18D-B2AC-4106-A840-A7EA688296D62/27/1310:31 AM bp-4990be07-5612-46b4-be3a-f94d42130227 2/27/13 7:44 AM bp-ae6e1df9-0eca-4c55-8195-3e79d2130227 2/26/13 11:53 PM bp-93b0e2ee-e999-47da-904b-71bd52130227 2/26/13 11:36 PM bp-aade19a5-53df-4322-a615-ebc2c2130227 2/26/13 7:26 PM bp-3b7cdc6c-4770-4034-b7d2-084602130226 2/26/13 3:36 PM bp-f11d2a8c-708d-493f-969b-122de2130226 2/26/13 4:33 AM bp-515261d3-f887-4c2f-a698-b8ebb2130226 2/25/13 11:31 PM bp-32c50040-2518-4412-a8ee-87d412130226 2/25/13 10:45 PM
Modified by cor-el
That is a problem with the graphic display driver.
Try to update the graphic display driver.
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes