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Are you ever going to fix the issue with USAA.com?

  • 3 replies
  • 3 have this problem
  • 5 views
  • Last reply by cor-el

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STILL Getting the same error as in FF 7.0: An error occurred while processing your request.

Reference #32.c0a32ed0.1322262421.781ddf65

Safari 5.0 works and so does chrome.

STILL Getting the same error as in FF 7.0: An error occurred while processing your request. Reference #32.c0a32ed0.1322262421.781ddf65 Safari 5.0 works and so does chrome.

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

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Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

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THANK YOU!!!!!!!!! Clearing the cache and deleting just the usaa.com cookie fixed the issue.

It was driving me nuts to have to keep opening Safari for one website!

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You're welcome