Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Error code: ssl_error_rx_record_too_long

  • 1 reply
  • 217 have this problem
  • 17 views
  • Last reply by Xircal

more options

I am having problem to open the website Gmail.com. I am getting this message when i try to open gmail.com.

Error code: ssl_error_rx_record_too_long

I am having problem to open the website Gmail.com. I am getting this message when i try to open gmail.com. Error code: ssl_error_rx_record_too_long

All Replies (1)

more options

You have two bits of adware installed which may be interrupting communication with Gmail. To remove these, do the following:

  1. Click the orange Firefox button and then click "Add-ons".

  2. Click the Plugins menu and disable the following:
  • Fun Web Products

  • My Web Search

Consider updating to the latest secure version of Firefox which you can download from here if the problem persists: http://www.mozilla.com/en-US/firefox/fx/?ref=logo

There's an explanation of the error you're seeing here: Secure Connection Failed


N.B. I noticed that several of your normal plugins are out of date which exposes your system to attack. You can check which ones you need to update by visiting the plugin check page here: http://www.mozilla.com/en-US/plugincheck/