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firefox closes everytime i try to sign in with my online school

vcharleson
vcharleson
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every time i try to sign on to do my school work with the website; westshorecentre.com firefox closes itself and i am back on to my desktop, when i go back into firefox it always has the message: "well this is embarrassing" it asks me to restore the session or start a new session, when i hit restore, the screen disappears again, and im back at my desktop. this has only started to happen two weeks ago, and i can access every other website ie. facebook, hotmail, etc, just not my online school website. pleasssseeeeee help???

every time i try to sign on to do my school work with the website; westshorecentre.com firefox closes itself and i am back on to my desktop, when i go back into firefox it always has the message: "well this is embarrassing" it asks me to restore the session or start a new session, when i hit restore, the screen disappears again, and im back at my desktop. this has only started to happen two weeks ago, and i can access every other website ie. facebook, hotmail, etc, just not my online school website. pleasssseeeeee help???

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Using the hyperlink you provided - westshorecentre.com - I end up here - http://www.learnforlife.ca/ - is that the correct website?

Under - Distributed Learning & Online on this page - http://www.learnforlife.ca/welcome.php - there's a menu item for WebCT Login, when you load the page that link points to is that the page that crashes?
http://bb.etc.bc.ca/webct/entryPageIns.dowebct

If that is correct, it looks like the WebCT version used there is a bit older and only supports Firefox 3.5 as the latest version. (Use the Browser Check item on that page to get here.)
http://online.openschool.bc.ca/webct/requirements.html

Below is a list of supported browsers for Windows 

   * Microsoft Internet Explorer 6, 7, 8.0.3 and up
   * Firefox 2.0, 3.0, 3.5

Since support for Firefox 3.5 will be ending soon, my advice is to install Portable Firefox 3.5.19 to you hard drive and use that older version for accessing your school's WebCT portal; keep using Firefox 4.0.# for other websites that are a bit more up-to-date.
http://portableapps.com/apps/internet/firefox_portable/localization#legacy35

If you would use an older version of the regular version of Firefox 3.5 along with 4.0.1, you would have to create a Profile specifically for that old version, while maintaining your current Profile for 4.0.1; plus you would need to create desktop shortcuts for both version/Profiles to keep the Profiles "aligned" with the appropriate version of Firefox. Not hard to do, but not easy for non-expert users, either. The Portable version gets around the mentioned complications.