Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloaded again but still wont open

  • 2 replies
  • 0 have this problem
  • 3 views
  • Last reply by cor-el

more options

Downloaded again but still wont run/open

Downloaded again but still wont run/open

All Replies (2)

more options

Your Microsoft account may have parental controls enabled which limits what browsers you can use, try creating a new local user account.

Also try renaming firefox.exe to something else but note that this will break DRM protected videos.

Helpful?

more options

Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

Download the latest vc_redist.x64 and vc_redist.x86 files.

You need to reboot the computer.


Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.