Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Authentication failure while connecting to server imap.gmail.com

  • 3 replies
  • 2 have this problem
  • 34 views
  • Last reply by leofiusa

lothar mathias
lothar mathias
more options

I keep getting this error message when I open Thunderbird (https://imgur.com/a/w9lMuRn)

Problem is that the error message does not allow me to see which email account is affected. I have many Gmail accounts connected to Thunderbird so was wondering if there is an easy way to locate the one that is causing this issue.

Thanks!

I keep getting this error message when I open Thunderbird (https://imgur.com/a/w9lMuRn) Problem is that the error message does not allow me to see which email account is affected. I have many Gmail accounts connected to Thunderbird so was wondering if there is an easy way to locate the one that is causing this issue. Thanks!

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

The account that fails to get Authenticated will not have any new mails. The Menu icon > 'Tools' > 'Activity Manager' may tell you which accounts connected or failed.

lothar mathias
lothar mathias Question owner
more options

Toad-Hall said
The account that fails to get Authenticated will not have any new mails. The Menu icon > 'Tools' > 'Activity Manager' may tell you which accounts connected or failed.

Thanks, I will try checking each inbox individually.

The Activity Manager does not show what email account is causing the problem: https://i.imgur.com/ytAZAWA.png

leofiusa
leofiusa
more options

I have a number of email accounts that work fine, but two of them keep having server issues, so Thunderbird warns me of an authentication failure. Before version 102, I'd click on "Cancel" and eventually, when the server was back, I'd receive the messages. Now, though, I keep getting the failure warnings every few minutes and this is annoying. How to revert to the original "one warning only" state?

Thanks.