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error while creating logins to be saved - using latest firefox on mac

  • 2 replies
  • 1 has this problem
  • 24 views
  • Last reply by cor-el

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i use firefox on both my desktop (windows) and laptop (macbook). I try to sync the 2 so that the logins (passwords saved) on firefox desktop but although i am logged in and synced in firefox macbook (bookmarks have been synced) the saved logins dont. The firefox macbook saved logins are empty. I tried exporting them in csv from the desktop and import them in macbook but it shows an error. i even tried to manually save a login in macbook (in the lockwise section of logins) and still shows an error.

thanks

i use firefox on both my desktop (windows) and laptop (macbook). I try to sync the 2 so that the logins (passwords saved) on firefox desktop but although i am logged in and synced in firefox macbook (bookmarks have been synced) the saved logins dont. The firefox macbook saved logins are empty. I tried exporting them in csv from the desktop and import them in macbook but it shows an error. i even tried to manually save a login in macbook (in the lockwise section of logins) and still shows an error. thanks
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All Replies (2)

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Do any of the profiles use the Master Password? If so, disable it. Are you using a password manager other than what came with the browser?

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Looks like you canceled a prompt to enter the Primary Password, doing that locks the Password Manager and you need to re-enter the Primary Password to unlock the passwords.