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Sometimes no scolling in active Firefox window

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michael.schwarzer
michael.schwarzer
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Hello,

I'm using the Logitech M705 mouse with Logitech Options Driver v.8.20.329 under Windows 10 Home 2004 (19041.450) and I have the problem that, from time to time, in the Firefox (always up to date) window the scroll wheel doesn't work as long as the window is active. If I activate another window and move the mouse only over the Firefox window, I can scroll there. As soon as I click into the Firefox window (and activate it), the scrolling wheel doesn't work anymore. Sometimes just opening and closing Logitech Options solved the problem, sometimes it helped to stop all Logitech tasks, but most of the time I had to restart the computer.

I've tried different versions of Logitech Options as well as of Logitech SetPoint, if they could be installed. But the problem kept occurring. (I'm back tothe last Logitech Options.)

Since the problem doesn't affect any other application, Logitech support says, that it must be a Firefox problem.

I would appreciate help that can permanently disable the problem. Because it is very annoying when it occurs.

I can't intentionally cause the problem. But let me know, if there's a way to provide some kind of log file.

Thanks a lot!

With kind regards Michael.

Hello, I'm using the Logitech M705 mouse with Logitech Options Driver v.8.20.329 under Windows 10 Home 2004 (19041.450) and I have the problem that, '''from time to time''', in the Firefox (always up to date) window the '''scroll wheel doesn't work as long as the window is active'''. If I activate another window and move the mouse only over the Firefox window, I can scroll there. As soon as I click into the Firefox window (and activate it), the scrolling wheel doesn't work anymore. Sometimes just opening and closing Logitech Options solved the problem, sometimes it helped to stop all Logitech tasks, but most of the time I had to restart the computer. I've tried different versions of Logitech Options as well as of Logitech SetPoint, if they could be installed. But the problem kept occurring. (I'm back tothe last Logitech Options.) Since the problem doesn't affect any other application, Logitech support says, that it must be a Firefox problem. I would appreciate help that can permanently disable the problem. Because it is very annoying when it occurs. I can't intentionally cause the problem. But let me know, if there's a way to provide some kind of log file. Thanks a lot! With kind regards Michael.