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Firefox crashes after few seconds after time machine restore

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by DLan

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Hi,

I recently changed my SSD to a larger one and restored my time machine backup to the new SSD. (As a side point I also upgraded my RAM but I don't think this is relevant as if I boot from my old SSD it works perfectly.

Since restoring Firefox crashes after about 3 seconds of opening every single time.

I have tried:

Reinstalling application Reinstalling previous version Deleting all files (including preferences, caches, profiles) and reinstalling.

Nothing at all has helped it crashes every single time after ~3 seconds.

Please can anyone help me get this working!!


Crash report IDs: bp-0cdce04d-671c-488b-b076-e46e81180703 bp-07ec434b-e52b-480b-a5fe-511781180703 bp-7c24a01b-68d3-4287-9087-208650180703 bp-8c416e58-01c1-4081-80f4-90db71180703 bp-651f6453-1721-4f86-b63c-d2a851180703 bp-b5edd603-dc90-4c1d-8bbc-247d60180703 bp-d0d6c4f3-4c5a-43c0-9e9e-95e010180703

Hi, I recently changed my SSD to a larger one and restored my time machine backup to the new SSD. (As a side point I also upgraded my RAM but I don't think this is relevant as if I boot from my old SSD it works perfectly. Since restoring Firefox crashes after about 3 seconds of opening every single time. I have tried: Reinstalling application Reinstalling previous version Deleting all files (including preferences, caches, profiles) and reinstalling. Nothing at all has helped it crashes every single time after ~3 seconds. Please can anyone help me get this working!! Crash report IDs: bp-0cdce04d-671c-488b-b076-e46e81180703 bp-07ec434b-e52b-480b-a5fe-511781180703 bp-7c24a01b-68d3-4287-9087-208650180703 bp-8c416e58-01c1-4081-80f4-90db71180703 bp-651f6453-1721-4f86-b63c-d2a851180703 bp-b5edd603-dc90-4c1d-8bbc-247d60180703 bp-d0d6c4f3-4c5a-43c0-9e9e-95e010180703

Chosen solution

Nothing came up.

Had to reclone to fix.

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All Replies (3)

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TSFNTFont::GetHorizontalMetrics const No idea what the above is that is crashing things.

Please give self a scan : https://www.malwarebytes.com/

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Could be a font issue.

You can check in Font Book for font issues like corrupted and duplicate fonts. You can try to do some maintenance and cleanup with OnyX.

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Chosen Solution

Nothing came up.

Had to reclone to fix.