Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Installing 64 bit Firefox - then using helper.exe -ms to uninstall 32-bit Firefox

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

xerxes2985
xerxes2985
more options

So here is the dilemma: I have deployed Firefox 64-bit to multiple users (100+) successfully. Then I am running helper.exe -ms from the %Program Files (x86)%\Mozilla Firefox directory. This works and uninstalls the 32-bit version, however it also removes the desktop shortcuts, and the folder in the start menu.

Is there a way to prevent this behavior?

So here is the dilemma: I have deployed Firefox 64-bit to multiple users (100+) successfully. Then I am running helper.exe -ms from the %Program Files (x86)%\Mozilla Firefox directory. This works and uninstalls the 32-bit version, however it also removes the desktop shortcuts, and the folder in the start menu. Is there a way to prevent this behavior?

All Replies (1)

FredMcD
FredMcD
more options

Sounds like helper is being overly helpful. Try using the Windows uninstall program instead.

PS: Are the links pointing to the new install, or the old one?