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Address bar and related tabs are not working

  • 3 replies
  • 3 have this problem
  • 2 views
  • Last reply by FredMcD

Jos2466
Jos2466
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The address bar, search bar, menu button, bookmarks, etc. are not responding when I click them. I've attached a screenshot image to show. Anything in the grey area where these buttons are located do not respond.

I've tried to force quit Firefox and have restarted my computer multiple times. I've tried to put the browser in 'safe mode' but am unable to due to the unresponsive menu button.

Please advise.

The address bar, search bar, menu button, bookmarks, etc. are not responding when I click them. I've attached a screenshot image to show. Anything in the grey area where these buttons are located do not respond. I've tried to force quit Firefox and have restarted my computer multiple times. I've tried to put the browser in 'safe mode' but am unable to due to the unresponsive menu button. Please advise.

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi, could you add the screenshots to a reply? Please cut out or blur any sensitive information in the image files before attaching them. Thanks.

https://support.mozilla.org/questions/1158855#question-reply

Jos2466
Jos2466 Question owner
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The buttons in the grey area are not working

FredMcD
FredMcD
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I had the same problem. After opening/closing the browser several times, it finally worked. BTW; This was after an update.