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Thunderbird crashes when I try to start it. How can I fix this?

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  • Last reply by Wayne Mery

dmfaria
dmfaria
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Within the last 2 days, Thunderbird never opens. When I either click on the icon or go to the apps list, Thunderbird crashes immediately - never opens at all. I have Windows 10.

I do not want to uninstall the program as I have emails saved that I need. - Is there away to access those?

I have reinstalled the program without uninstalling it. I have rebooted. I checked programs running to make sure it wasn't running in the background.

Within the last 2 days, Thunderbird never opens. When I either click on the icon or go to the apps list, Thunderbird crashes immediately - never opens at all. I have Windows 10. I do not want to uninstall the program as I have emails saved that I need. - Is there away to access those? I have reinstalled the program without uninstalling it. I have rebooted. I checked programs running to make sure it wasn't running in the background.

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Wayne Mery
Wayne Mery
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Start *Windows'* safe mode with networking enabled - win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10 Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?