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Will not get new messages and remarks messages as unread

  • 4 replies
  • 8 have this problem
  • 13 views
  • Last reply by christ1

kingfish2wkbrd
kingfish2wkbrd
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Since the most recent update I cannot get new messages once the program is opened. I can close and reopen and the new messages will pop.

The second issue is with emails marked read. They will mark themselves as unread if I change a folder and go back to the inbox.

Here is the error code reporting: Timestamp: 3/30/2016 11:51:18 AM Warning: Unknown descriptor 'panose-1' in @font-face rule. Skipped to next declaration. Source File: imap://tim%40bridgecomsystems%2Ecom@imap.secureserver.net:993/fetch%3EUID%3E/INBOX%3E8870 Line: 18, Column: 9 Source Code: 

panose-1:2 15 5 2 2 2 4 3 2 4;}

Any help would be appreciated.

Tim

Since the most recent update I cannot get new messages once the program is opened. I can close and reopen and the new messages will pop. The second issue is with emails marked read. They will mark themselves as unread if I change a folder and go back to the inbox. Here is the error code reporting: Timestamp: 3/30/2016 11:51:18 AM Warning: Unknown descriptor 'panose-1' in @font-face rule. Skipped to next declaration. Source File: imap://tim%40bridgecomsystems%2Ecom@imap.secureserver.net:993/fetch%3EUID%3E/INBOX%3E8870 Line: 18, Column: 9 Source Code: panose-1:2 15 5 2 2 2 4 3 2 4;} Any help would be appreciated. Tim

All Replies (4)

christ1
christ1
  • Top 25 Contributor
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There are a number of people who complained about not getting new messages via GoDaddy IMAP recently, unless Thunderbird is restarted. Check with GoDaddy if they have problems. Assuming there is a GoDaddy support forum, check whether other users have the same problem.

kingfish2wkbrd
kingfish2wkbrd Question owner
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UPDATE: So far nothing I have found in GoDaddy settings or community chat have helped the problems. I'm probably going to try uninstalling and reinstalling Thunderbird to see if that fixes the issue. Hopefully this will not lose all of my saved emails.

kingfish2wkbrd
kingfish2wkbrd Question owner
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GoDaddy claims they do not support the Thunderbird application. Yet they provide details on how to set up Thunderbird to send/receive email (curious). I'm at the point of changing from GoDaddy or Thunderbird, unfortunately Thunderbird will lose that battle.

christ1
christ1
  • Top 25 Contributor
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Challenge GoDaddy with the information below. https://bugzilla.mozilla.org/show_bug.cgi?id=1260724#c10