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Ever since you decided to improve Mozilla support I can't get access to my email account any longer. How do I get this fixed?

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  • Last reply by Wayne Mery

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I am barely computer literate, I only use it as a word processor and for email. When I went to check my emails the only thing I could get was the new Mozilla support page. I cannot make that go away and access my email account. Now interestingly enough, the email does come through on the Mini Ipad that My sons gave me for father's day but not on my desk top which is uses Windows

I am barely computer literate, I only use it as a word processor and for email. When I went to check my emails the only thing I could get was the new Mozilla support page. I cannot make that go away and access my email account. Now interestingly enough, the email does come through on the Mini Ipad that My sons gave me for father's day but not on my desk top which is uses Windows

Chosen solution

Please use "Add Images" to post a screen shot of your problem. See https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

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Chosen Solution

Please use "Add Images" to post a screen shot of your problem. See https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem