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Problems with your Firefox OS phone are generally best resolved by your retail carrier. Use this article to find contact information for you carrier or hardware manufacturer. Or, if you've already spoken with them, try these helpful articles.

__TOC__ ==How do I get help with a problem?== Please call your retail carrier for any questions about using your Firefox OS phone to determine if a hardware problem could be the cause of the issue. {Contact number and information} Refer to {website} for hardware specifications, warranties and contact information not included in the documentation you received with your phone. ==Where should I direct billing inquiries?== Contact your carrier for all questions related to billing or data usage inquiries. {link and contact info} ==How do I update my device?=== ===How do I reset my device?===