Firefox Community Forum

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and data entry function of that file. Specifically this happens with PDF files downloaded from the (not all that amusing) PDFs from the FINCEN, (US Financial Crimes Enforcement Network). I do not see why and how Firefox thinks it is allowed to change files that are simply downloaded and saved on Firefox.

In other words, it seems that Firefox strips away certain "permissions" and/or "functions" (like built-in lookup, menu or choice boxes). This means that the file so downloaded via Firefox can no longer be used to properly fill in data, or to look up and choose data items within the file. (I see many times that ANYTHING having to do with "permissions" tends to be an intractable and unsolvable problem for software makers & experts, so, if you do not know right away how to solve the problem, it will probably take you several years to figure this out.)

The PDF in question is created by a government agency. If you have ever dealt with a government agency, then you know that they act sort of like Adobe or Microsoft: "They don't respond, or they do respond & say they do not understand, and if they understand, they are either unwilling or unable to fix the problem."

If there is a switch or option within Firefox, which lets me tell Firefox "Save this file exactly like it is received, nothing added or removed!", that would be nice. I just have not found such an option yet, and it would be nice if it might get provided someday.

I will share my browser data, but I am sort of convinced that a detailed question like mine will not be addressed within that shared data.

Hi!

I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have tried a number of things but nothing works.

I am running Windows 11 and do not have any Ad blockers.

Fehler: Gesicherte Verbindung fehlgeschlagen

Die Verbindung zu generic.web.de wurde unterbrochen, während die Seite geladen wurde.

   Die Website kann nicht angezeigt werden, da die Authentizität der erhaltenen Daten nicht verifiziert werden konnte.
   Kontaktieren Sie bitte den Inhaber der Website, um ihn über dieses Problem zu informieren.

So scheint ständig bei E-mail Posteingang.?

I don't know how to get to my prior question to update it I submitted a support question a short time ago about Firefox manage bookmarks using Waterfox version. I now think I could have been duped by the colour of the window bar. I have also found that firefox manage bookmarks does not show individual bookmarks that are not in folders - in the left pane. This also threw me. However, when I click on Bookmarks menu in left pane, the individual bookmarks are all shown in the RHS pane. I have done a quick check and the list does not contain at least two bookmark folders that are in my Waterfox bookmarks - I did not try to check all. I now think there is no problem. Interested whether anyone else has raised this. MY SUGGESTION - in the past I am confident that manage bookmarks function did not use waterfox color. In the next update try to change the manage bookmarks function window to a color different to Waterfox colors. This may not be possible if waterfox simply inherits the manage bookmarks function code incl colors.

Prior question text pasted here for completeness Yesterday I was using both Firefox and Waterfox. Since then when I try to use manage bookmarks in Firefox - I get the waterfox version of manage bookmarks showing the waterfox bookmarks list. Is there a way to get the firefox manage books back again

Why are you NOT clearing browsing data. I click on clear browsing data. Temp Cached files goes to zero. When I open a new browser that data still remains. I insist that you clear data for real not just for show!

In about:logins, passwords on the left side have a hover effect, but the click only works if you click the inner part, clicking the outer part doesn't select the password. This gave me dementia from so many failed clicks.

See screenshot, clicking inside the red = fine, outside = no work

I run the current version of firefox on a Windows 11 Dell Inspiron Laptop. My bookmarks are here, but the tags have disappeared. This has happened once before, and it took several days to restore the tags. Why is this happening? How do I prevent it?

We have been unable to find an explanation of what components of the password file data, like created & modified date, can be included nor any formatting requirements. Is following the format of the Exported CSV password file adequate?

Windows 10 pro OS is persistently repeatedly blocking every attempt I make at Installing Firefox.

Basis: the exe. / installer, is potentially harmful to the PC.

My investigation: Is 4GB RAM sufficient to reasonably run my Lenovo ThinkPad Edge 420s(4401-7SG) PC? OS Windows Pro.

If I delete my history of the websites I go on or delete my emails in which I use Yahoo and Gmail is there a way to save them in case I need some information from them in the future? Another words, they may be deleted in my history and I delete my emails in which i delete them also from my trash folder can I store them someone else that will let me see them in the future? Thanks

How do I copy files such as the 'bookmarkbackups' files from the Profiles folder?

As seen in the prtscr I get an error message when I try to copy any file from Profiles folder. Firefox is closed and I am admin and trying to copy the file as an adminstrator.

Good afternoon,

A while ago I set up an extension from savefrom.net - a video download service. Unfortunately, somewhere in the fine print the extension sets up a "managed by your organisation" policy where their link is alays displayed in the bookmarks. I wonder if there is any way to remove it? Thank you.

The add-on in question: https://addons.mozilla.org/en-GB/firefox/addon/savefromnet-helper/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search

I have Firefox set to "Delete cookies and site data when Firefox is closed" and also "Clear history when Firefox closes" (with everything set to clear except site data).

Then I have an exception list of sites to save cookies and site data for (for example, youtube.com).

The problem I have is that not all of the cookies are deleted when I exit. In addition to the sites on the exception list, there are others not on the list that remain.

For example, in the screenshot, this is a cookie from gleam.io. It's setting it for domain .youtube.com, and this is one of the cookies that remains. I believe it's remaining because youtube.com is on the exception list. However, it should be deleted because it's for the gleam.io site. If I check the browsing data in Firefox after restarting, it shows up as site=gleam.io.

Furthermore, I question whether the cookie should be allowed in the first place, since I have Strict Tracking Protection enabled, which should disable all cross-site cookies.

I am in the process of switching from Windows 10 to Linux Mint (Cinnamon 22.3) as my daily operating system. My current Windows version of Firefox is 147.0.2, for Linux it is 147.0.3. installed from the official repository - also known as the Software Manager in Linux Mint. I've configured Firefox exactly the same in both operating systems. Running under Windows when saving a Bookmark, Firefox displays the well known Globe Icon, but after reloading the page the Favicon appears immediately (provided it is available of course). Under Linux Mint this does not happen, even if one restarts Firefox. Only after a system reboot Favicons of revisited pages become visible. Is this a fundamental difference between the Windows and Linux version of Firefox or am I missing something? I've installed the Firefox extension for caching the favicon, but it made no difference, If I run it, still the Icon does not appear until system reboot. I couldn´t find an answer in the help database nor on the Internet in general.

This difference might seem insignificant for most people but for me it is. When shopping on the internet I bookmark a lot of pages of products to be able to make quick comparisons. The Favicon is of great help because it makes it easy to identify the different shops. Of course I could manually change the bookmark name to include the shop name, but Icons are a much better clue and leave more room in the bookmark name for other information.

Reinder

Hello Mozilla Support Team,

I am experiencing a critical Firefox Sync issue and would like to request your assistance.

I recently installed Firefox on a new Windows system and signed in using the same Firefox Account that I have used for a long time. Although my account shows recent activity (last connection around mid-February), none of my synced data has been restored on the new installation.

The missing data includes:

Saved passwords (logins)

Bookmarks

Firefox preferences/settings

I have carefully checked the Sync logs (about), and they indicate that collections for passwords, bookmarks, history, and preferences do exist on the Sync server. However, the new profile does not download or apply these records, and Sync appears to treat the new local profile as authoritative.

I suspect that repeated sign-ins and sync attempts from a fresh profile may have caused my previous data to be overwritten or made inaccessible, even though the server still reports existing collections.

Given the importance of this data, I would like to ask:

Is it possible to restore my Firefox Sync data (passwords, bookmarks, and preferences) from a snapshot or server-side state from approximately 20 days ago?

Is there any way to force a full restore from the server instead of uploading the empty local profile?

Are server-side backups or recovery options available in cases like this?

I fully understand that Firefox Sync uses end-to-end encryption, but since the data was previously accessible under the same account, I am hoping there may still be a recovery option.

Please let me know if you need any additional information, logs, or identifiers from my account or device to investigate further.

Thank you very much for your time and support.

Kind regards, [edited email from public community support forum]

When you move your mouse to the top of the screen in F11 mode, the searchbar / tabs pop up. This is highly irritating behavior, since if I'm in F11, I specifically do not want to see them. I would like to disable this behaviour somehow, the few userChrome.css solutions that came up in googling either didn't do what I wanted or didn't do anything at all.