Configure email account failure

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a co… (pročitajte više)

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a couple of years ago. But now it has ceased to function after I migrated TB profile (successfully apart from this issue) no matter what I try. I’d be grateful for any suggestions. As is the case with many non-profits, there’s little tech support, but others can use the email account ok. I think it may be a TB issue as I have been able to set up the account ok with MS new Windows Outlook app (lame, but better than Mail…low bar). I’d rather have this account on my TB client along with the others I use. And the issue is replicated on two of my PCs. TB account set up reports “can’t detect settings from host server”. I found a support thread link text, which says “The failure to detect settings is rather common where hosted domains are concerned. Mostly because everything is done to a price and most of the things around encryption are done in a halfhearted manner. As is the server setups for mail. However by faithfully copying the settings from the provider as to domains server name and ports it should work.” So I did manual configuration – copied the settings from the successful Outlook set up, but no dice – all I get is server time out message. Settings are: IMAP server: mail.XXXX.org.uk Port 993 Security SSL/TLS [earlier working settings were STARTTLS port 143] SMTP server: mail.XXXX.org.uk Port 465 Security SSL/TLS [[earlier working settings were STARTTLS port 587] And using Normal Password for both; I tried Autodetect too but no good. I’ve see a suggestion that turning off the firewall (Norton) might work, but I’m reluctant to do that and doesn’t seem to make sense that would cause the issue. I found another suggestion that apparently works for some people - leaving password blank on setup. https://support.mozilla.org/en-US/questions/1399690. Before I try, are there any other suggestions or ideas? Trivial matter in the long run, but bugging me. Thanks

Asked by hectorio prije 19 sati

Last reply by david prije 12 sati

TBird can't authenticate on Microsoft hotmail SMTP

After recent update to Thunderbird 115.11.0, I can't send emails through my hotmail smtp server. Error message: Sending of the message failed. The message could not be … (pročitajte više)

After recent update to Thunderbird 115.11.0, I can't send emails through my hotmail smtp server.

Error message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp-mail.outlook.com timed out. Try again.

I read the Thunderbird update for 2024 information that recommends changing Normal Password to OAuth, but OAuth is not an option on the drop down list of methods. (see attached)

How do I fix this? Thanks

Asked by michaelknoerzer prije 13 sati

Last reply by sfhowes prije 13 sati

When typing into an input field on Firefox on iPad, a white bar appears

This bug appears to have happened before: https://github.com/mozilla-mobile/firefox-ios/issues/15525 A white toolbar appears at the bottom of the screen (when using a Bl… (pročitajte više)

This bug appears to have happened before: https://github.com/mozilla-mobile/firefox-ios/issues/15525

A white toolbar appears at the bottom of the screen (when using a Bluetooth keyboard) or above the floating keyboard (if using the iPad on-screen keyboard). It takes up space but serves no function and often makes it difficult to view whatever webpage I’m looking at, or, even worse, to see what I’m typing if the input field is at the bottom of the screen.

If the “Done” button is clicked, the bar goes away, but then doing so also exits the input field, so I can’t type any further if I close this toolbar. The up/down arrows seem to serve no function.

I have tried uninstalling and reinstalling the Firefox app but the issue did not go away.

This does not happen in any other app, including other web browsers like Safari.

Any advice, or a bug fix, would be much appreciated.

Asked by Noon prije 16 sati

Last reply by Rawan Abdelrahman prije 13 sati

Firfox focus

I'm using Firefox focus on my iPhone. iOS is the latest version of 15 and 16. Question 1. We use it as a content blocker for Safari. When I open iCloud notes, the cha… (pročitajte više)

I'm using Firefox focus on my iPhone.

iOS is the latest version of 15 and 16.

Question 1.

We use it as a content blocker for Safari.

When I open iCloud notes, the characters are not displayed. Only the photo will be displayed. If you remove the content blocker, it will be displayed normally.

The language used is Japanese.

Can I avoid it by setting focus?

Question 2.

I thought I'd check the iOS version.

If you enter iOS 16.7.8 in the search field, you will get a URL error.

I can do it with other browsers, but why can't I do it with focus?

Is there a solution?

Asked by koke prije 2 dana

Last reply by Rawan Abdelrahman prije 13 sati

"failed to find the settings for your email account"

I've been getting error messages when I send emails using thunderbird about server timing out. As a last resort I tried removing all accounts, and just set it up again. B… (pročitajte više)

I've been getting error messages when I send emails using thunderbird about server timing out. As a last resort I tried removing all accounts, and just set it up again. But then I started getting the error message during manual configuration step "Thunderbird failed to find the settings for your email account". I've already tried creating a new profile I'm still getting the same error.

here's the manual configuration I'm working with Incoming: IMAP, port 993, SSL/TLS, Normal password Outgoing: port 587, STARTTLS, Normal password

our team uses GoDaddy for email domains - not sure if that's relevant or not. other teammates have been able to set it up successfully. Same configuration, account and password.

Asked by Lyra Lambatin prije 16 sati

Last reply by david prije 13 sati

How to Troubleshoot Slow Performance in Firefox Browser?

I've noticed that my Firefox browser is taking longer than usual to load web pages, switch between tabs, and respond to user input. This slowdown is affecting my browsing… (pročitajte više)

I've noticed that my Firefox browser is taking longer than usual to load web pages, switch between tabs, and respond to user input. This slowdown is affecting my browsing experience and productivity. I've tried restarting the browser and my computer, clearing the cache and cookies, and disabling unnecessary extensions, but the performance issues persist. I'm not sure what else I can do to improve the speed and responsiveness of Firefox.

Asked by nawazabdullah557 prije 1 dan

Last reply by Rawan Abdelrahman prije 13 sati

How do I stop this annoying Google pop up

On opening Tbird I have started getting a Google pop up asking me to sign in to Google to continue to Tbird. This is just annoying as I can access all my email accounts w… (pročitajte više)

On opening Tbird I have started getting a Google pop up asking me to sign in to Google to continue to Tbird. This is just annoying as I can access all my email accounts without signing in to Google. I just have to close the annoying pop up every time I open Tbird. How can I stop this happening?

Asked by peterhambleton prije 5 mjeseci

Last reply by BSM1 prije 13 sati

Azure Virtual Desktop

Hello, We have a client using Azure Virtual Desktops. Most of the users prefer to use Firefox. We are having an issue that anytime we update Firefox and reimage the vi… (pročitajte više)

Hello,

We have a client using Azure Virtual Desktops. Most of the users prefer to use Firefox. We are having an issue that anytime we update Firefox and reimage the virtual hosts. When the users login they get a new Firefox profile. We have to remote in and copy their old profile data to the new profile.

Is there a better way for us to handle Firefox and profiling in and Azure Virtual Desktop deployment?

Asked by jbrady6 prije 17 sati

Last reply by jscher2000 - Support Volunteer prije 17 sati

Having the same troubles on different phones, Xiaomi 13T Pro and Samsung Galaxy S24 Ultra

I am having different issues with the app, close to everytime i use it. For example, i did a reinstall yesterday because i was not able to open the amazon prime gaming co… (pročitajte više)

I am having different issues with the app, close to everytime i use it. For example, i did a reinstall yesterday because i was not able to open the amazon prime gaming content... i tried to claim some free game content there, i had to login for it which i did, but after that a site showed up wich where written..."Looking for something?"..on Chrome everything worked fine.. there is even more, please contact me

Asked by Timo Steinke prije 3 dana

Last reply by Wendlland Tabler prije 20 sati

Canvas is not load correctly in Firefox v126

I have restarted and updated both firefox and my computer and disabled all of my security extensions for Canvas. However I still do not have any content loading for assig… (pročitajte više)

I have restarted and updated both firefox and my computer and disabled all of my security extensions for Canvas. However I still do not have any content loading for assignments or quizzes.

Asked by Claidhim prije 1 dan

Last reply by cor-el prije 1 dan

thunderbird continues to download 1 of 2 and 2 of 2 repetitively, nonstop

Thunderbird seems to be hung up in a circular reference. It continues to download 1 of 2 and 2 of 2 repetitively, nonstop. This is continues process without ceasing. It s… (pročitajte više)

Thunderbird seems to be hung up in a circular reference. It continues to download 1 of 2 and 2 of 2 repetitively, nonstop. This is continues process without ceasing. It seems be slowing do the whole system.

Asked by Jack Eichert prije 3 dana

Last reply by sfhowes prije 1 dan

Thunderbird 115.11.0 (64-bit) not accepting Gmail password, however Outlook and web DO work

Thunderbird 115.11.0 (64-bit) Edition Windows 11 Home Version 23H2 Installed on ‎10/‎22/‎2022 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.10… (pročitajte više)

Thunderbird 115.11.0 (64-bit) Edition Windows 11 Home Version 23H2 Installed on ‎10/‎22/‎2022 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.1003.0

Processor 12th Gen Intel(R) Core(TM) i7-1260P 2.10 GHz Installed RAM 16.0 GB (15.7 GB usable) Device ID 5E92FCAE-C72A-4252-8BD4-D8E95E052268 Product ID 00342-22036-83915-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points

Thunderbird refuses to connect to Gmail with password. Fresh install of Thunderbird. New password (triple verified I'm using the same password) OAuth2 enabled Gmail account entered correctly, Thunderbird contacts Gmail, secondary authentication text sent and verified, refuses to connect.

Outlook Office 365 - works gmail.com - works Thunderbird - "Unable to log in at server. Probably wrong configuration, username or password"

Incoming IMAP SSL/TLS imap.gmail.com

Outgoing SMTP SSL/TLS smtp.gmail.com

Asked by Paul Krummenacker prije 1 sedmicu

Last reply by sfhowes prije 1 dan

Weebly editor has garbled labels, only visible on Firefox latest upgrade.

I've used Weebly for website building for many years. After the latest Firefox upgrade, the Weebly editor display labels are overwritten with other text, as in the attach… (pročitajte više)

I've used Weebly for website building for many years. After the latest Firefox upgrade, the Weebly editor display labels are overwritten with other text, as in the attached images. I've checked on Chrome, Safari and Vivaldi browsers, none of which have the same problem. Opening in safe mode has the same effect.

Asked by malewis2 prije 1 dan

Last reply by cor-el prije 1 dan

Donation page each time I open Thunderbird

Each time I open Thunderbird email, a page on firefox opens requesting a donation. This has been going on for weeks. I reached out to Thunderbird, and all suggestions hav… (pročitajte više)

Each time I open Thunderbird email, a page on firefox opens requesting a donation. This has been going on for weeks. I reached out to Thunderbird, and all suggestions have failed to resolve the problem. Most recently I was instructed to submit the problem here. I hope this is sufficient for requesting assistance. I would like to forward our list of communications and cannot discover a method to do so. If you send me an email address, I can give all that information. Thanks, Norma Bauer cabauer@northlink.com

Asked by cabauer1030 prije 1 sedmicu

Last reply by Wayne Mery prije 1 dan

Profile needs to be removed from Firefox

Hello, I am trying to remove a profile from Firefox and this message is above the profile I want to delete. This profile is in use in another application and it cannot … (pročitajte više)

Hello,

I am trying to remove a profile from Firefox and this message is above the profile I want to delete.

This profile is in use in another application and it cannot be deleted.

I have searched the Mozilla support site and can't figure out what application is using that profile.

I'm using: Macbook Pro Mac OS Sonoma 14.0 Firefox v 126.0 (64-bit)

Please help! Thank you! Jordan

Asked by jordan34 prije 1 dan

Last reply by cor-el prije 1 dan

Problem

For some reason now, every time I go to type a response to an e-mail, the program loads hundreds of lines of text below my earlier sent message. Need help as to how to … (pročitajte više)

For some reason now, every time I go to type a response to an e-mail, the program loads hundreds of lines of text below my earlier sent message. Need help as to how to fix this problem ?

Asked by LTeyler prije 1 dan

Last reply by david prije 1 dan