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I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

Hi there,

I had 755 emails in a label in one of my two gmail accounts. I linked by gmail accounts in thunderbird and selected 'copy' of the label from one account to the other. However, only 359 have transferred. I've tried again and nothing has changed. Its made a big mess of both my gmail accounts.

Hello, I'm looking for a way to add a shortcut, similar to:

CTRL + Click = open link in new tab SHIFT + Click = open link in new window

What I want it to do is open a link in a Private mode window, to avoid having to open the right-click menu.

I came across this person asking for something similar (they specifically want the private window to not appear on top, I do not care if it gets automatically focused or not) https://support.mozilla.org/bm/questions/1317416

The only answer links to a list of "command line options" and points to the private ones. I understand how you can use these to change how the Firefox shortcut behaves, or to open Firefox in a specific way from the "Run" command, but I do not know how, or if it is even possible to apply these settings to a specific shortcut-click combination.

Hi, I am looking for some help. I am using Windows 10, Comcast internet, and a VPN. I get error message when my VPN is on saying that my IP Address has bee blacklisted and I can not send or receive emails using Thunderbird. I also get an error within Thunderbird. My VPN Service says its either Comcast or Thunderbird. Been working with Comcast on the issue. Could it be a Thunderbird issue? My VPN Service says to reinstall Thunderbird but no guaranties that will help. Please let me know if there are any solutions I can try. Otherwise I may need to pay more for a dedicated IP Address. Thanks Marc

I just upgraded to version 115.10.1 and I have since had numerous incidents where I could not move the cursor to add the next line etc. If I recall correctly this mostly happens after pasting text from a another email or other source. In fact there have been times when the entire composition becomes frozen. In this case it doesn't matter where you place your cursor, you will not be able to edit anything. Very serious problem and a major disappointment. I am always afraid to update at this point, and this is not right. The new releases need to be tried and tested.

Running Thunderbird 115.10.1 on Mac OS Catalina 10.15.7. Mail stopped communicating. Tried using the "Access Account Setup" for existing Email. Put in full name, email address and password and clicked continue to have Thunderbird configure the settings automatically. Did not work with auto settings (POP3). Went back to "Access Account Setup" for Existing Email and instead of clicking continue, I selected "Configure manually". Tried putting in the IMAP protocols and correct port settings, but the "Done" button is grayed out. I am at a loss of what to do to get my email back up and running and at the same time don't want to lose and emails/folders that are currently set up. Any help would be great.

Thanks

Hello, I want to get funky looking tabs like this:

https://imgur.com/a/Xbc4Kih

But I can't figure out how to do it. I've tried searching for a way to do this, but everything I find is very old and doesn't work. One thing I keep finding is this: https://github.com/wilfredwee/photon-australis

But that doesn't work for me, it just makes the tabs less tall. I've tried switching to nightly and that didn't do anything so I'm pretty lost. I don't know CSS or anything so I cant do it myself.

If anyone knows how to do this then please tell me!! thx!

Hey,

So the issue i have is when i'm trying to access my gmail accounts from Mozilla. Whenever i try to access my mailbox or gmail site in itself it transfers me to outlooks login. I assume there's some setting or similar that i'm missing that's causing the issue but i haven't been able to find it.

I've narrowed it down to not being any add-on since i only got few but none of them should affect anything email related in anyway shape or form. Also it works fine in Chrome which has been my go-to go around for the issue but honestly it's getting a bit annoying.

Any help would be greatly appreciated. Thanks in advance

Starting yesterday firefox, no recent updates etc, gives a 403 error for several large corporate sites and 404 page not found for most paypal payment pages. These sites/pages work fine with Chrome. There were no changes by by myself to my firefox installation, not any antivirus changes.

Within the last hour today everything is working properly. What is going on? jn

Hello,

I can't access to 'calendars' on Firefox for Mobile (to boook an appointement or check schedule in exemple). Works fine on Chrome and used to work on an old phone with Firefox. Disabling extensions did nothing.

I'm running out of ideas.

I uninstalled Thunderbird on my Windows 10 computer, however when I downloaded and installed it again, I was able to recover most of what I needed from my previous profile, except my task list and tasks.

Having searched every article I was able, I could not find the file extension for tasks and/or task list nor when I do find it how to properly import into my new settings/profile which I am using.

Thank you for your help Rick

For one site I go to there is an internal menu where I should be able to scroll down. In Firefox, there is no option on the right side for me to scroll down...but in Chrome I have no problem. The owner of the website said it should work in Firefox but it's not. I have attached images from the 2 browsers. I have attached 2 screenshots. For Chrome you can see to the right of the numbers under the Acct # column that I can scroll down. But in Firefox I don't have that option to scroll down to see entries at the bottom of the list.

Help! How can I fix this so I can scroll down in Firefox for this sub-menu item?

Thanks, Steve

We've enjoyed T'bird on this PC for several years. About a year ago my wife got a new laptop; it came with Outlook as the default email program. It worked only fairly well, but now it has pretty much bitten the dust. I installed T'bird for her and it's working fairly well, but with a couple minor bugs. First, there is no address book in it and also the menu bar across the top is missing. HELP!!!!!

I applied a now-archived solution previously submitted. It made the folder label disappear from the list. I went into subscribe again and the now missing folder label is there. I had checked subscribe, but it still is not visible when I open TB again.

What is happening to have this assortment of my extensive sub-folder list of messages to become unavailable to me? Can I access what I have pout into these folders through web-mail? I have not seen how to do that.

As you can see in the attached files, the "Daytimer' sub-folder is visible and checked in the Subscribe list, but it is gone in the Folders list. It was in the Folders list before I tries to fix it!

I use TB 115.9.0 (64-bit) on a Windows 10 machine.

Brian