Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Exiting When I Rotate Videos to Fullscreen

more options

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitting the home button. This has been going on for a long time now. Last time I asked for assistance I got "Have you tried closing your other tabs?". I have 12 tabs open. I never have this issue with any other browser. I have 30 tabs open in chrome, with no issues.

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitting the home button. This has been going on for a long time now. Last time I asked for assistance I got "Have you tried closing your other tabs?". I have 12 tabs open. I never have this issue with any other browser. I have 30 tabs open in chrome, with no issues.

All Replies (2)

more options

For some reason I can't add the screen recording of it happening, so I uploaded it to youtube so I can link it here.

https://youtube.com/shorts/ALd09Q7Xvf8?si=giffpIErjqP8n2MK

more options

I'm getting same/similar issue on Pixel 7a. Think some more people also getting the same issue: https://support.mozilla.org/en-US/questions/1425695