Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Lost tabs

  • 3 odgovori
  • 7 ima ovaj problem
  • 41 views
  • Posljednji odgovor poslao shunjoss

asconley95
asconley95
more options

I suddenly lost all of my tabs I had open and I don’t know why. There wasn’t a crash error, though there had been several recently. Please restore.

I suddenly lost all of my tabs I had open and I don’t know why. There wasn’t a crash error, though there had been several recently. Please restore.

All Replies (3)

asconley95
asconley95 Vlasnik pitanja
more options

They don’t even appear in my closed tabs.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

It may not be possible to recover those lost tabs and I am sorry to hear that Firefox for iOS is crashing. I hope that we can help resolve this for you. Before following the steps below, please make sure that you have updated both your iOS device and Firefox for iOS to the latest versions available.

As a first step, close down many of the tabs that you have open to as few as possible. Does this help reduce the incidence of a crash?

If this does not resolve the issue, open the iOS Settings app, select General then iPhone Storage. Find Firefox and select Offload App. Does this help?

Failing that, we will need to look into this in more detail with some logs from inside your copy of Firefox for iOS. This article will walk you through getting both crash logs and Firefox logs. When you have them, please file them here (a GitHub account is required) so that our developers can look into this further for you.

I hope that this helps.

shunjoss
shunjoss
more options

hey, I lost my tabss (2X) yesterday and today on the last stable firefox 111.0.1 update on an up-to-date ubuntu (sf114-32) 22.10 Gnome 43.1 64bit Also my mother lost her tabss yesterday on windows 10 64 bit Very annoying. Can't work. Can someone do a redundant tabs saver system for firefox (like save 4 or 10 times + cloud sync) seriously it should never happen on a stable version!