Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am repeatedly told that my mobile number is invalid - but it is not!

  • 2 odgovori
  • 1 ima ovaj problem
  • 21 views
  • Posljednji odgovor poslao cor-el

more options

I have Firefox installed on my laptop and my Android phone (Huawei). I am logged in to my Frefox account on both devices and have activated Sync. Nevertheless I am not connected. If I want to "add a new device" from my laptop, I have to enter my mobile number there. There I can enter what I want - the number is always "invalid"...

What to do? I'm desperate here...

I have Firefox installed on my laptop and my Android phone (Huawei). I am logged in to my Frefox account on both devices and have activated Sync. Nevertheless I am not connected. If I want to "add a new device" from my laptop, I have to enter my mobile number there. There I can enter what I want - the number is always "invalid"... What to do? I'm desperate here...

All Replies (2)

more options

Okay, nice to get help here... not.

more options

That phone number is merely used to send a link to that device.

You can easily install Firefox on a device if it is currently not installed and connect to the Firefox Sync Account to start using Sync.