Graphics: Features: Compositing: Direct3D 9. Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 I want to change the Compositing to OGL and use OGL dll (ig9icd32)? thank you! ----------------------------------------------------------------------------------------------- Attached is the about:support information: Application Basics ------------------ Name: Firefox Version: 52.7.2 Build ID: 20180315163333 Update Channel: esr User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0 OS: Windows_NT 6.1 Multiprocess Windows: 1/1 (Enabled by default) Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Application Update Service Helper Version: 2.0 Enabled: true ID: aushelper@mozilla.org Name: Multi-process staged rollout Version: 1.10 Enabled: true ID: e10srollout@mozilla.org Name: Pocket Version: 1.0.5 Enabled: true ID: firefox@getpocket.com Name: Web Compat Version: 1.0 Enabled: true ID: webcompat@mozilla.org Graphics -------- Features Compositing: Direct3D 9 Asynchronous Pan/Zoom: wheel input enabled; touch input enabled WebGL Renderer: Intel -- Intel(R) Iris(TM) Pro Graphics P580 WebGL2 Renderer: Intel -- Intel(R) Iris(TM) Pro Graphics P580 Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted Audio Backend: wasapi Direct2D: Blocked for your graphics card because of unresolved driver issues. DirectWrite: true (6.2.9200.22164) GPU #1 Active: Yes Description: Citrix Systems Inc. Display Driver Vendor ID: 0x0000 Device ID: 0x0000 Drivers: icardd Subsys ID: 00000000 RAM: Unknown GPU #2 Active: No Description: Intel(R) Iris(TM) Pro Graphics P580 Vendor ID: 0x8086 Device ID: 0x193a Driver Version: 21.20.16.4565 Driver Date: 12-10-2016 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Subsys ID: 0000000c RAM: Unknown Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: cairo Decision Log HW_COMPOSITING: force_enabled by user: Force-enabled by pref D3D11_COMPOSITING: Blocklisted; failure code BLOCKLIST_FEATURE_FAILURE_UNKNOWN_DEVICE_VENDOR D3D9_COMPOSITING: disabled by default: Disabled by default force_enabled by user: Hardware compositing is force-enabled Blocklisted; failure code BLOCKLIST_FEATURE_FAILURE_UNKNOWN_DEVICE_VENDOR DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disabled disabled by env: D3D11 compositing is disabled Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20180315163333 browser.startup.homepage_override.buildID: 20180315163333 browser.startup.homepage_override.mstone: 52.7.2 browser.tabs.remote.autostart.2: true browser.tabs.warnOnClose: false browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0 browser.urlbar.lastSuggestionsPromptDate: 20181031 extensions.lastAppVersion: 52.7.2 gfx.crash-guard.d3d11layers.appVersion: 52.7.2 gfx.crash-guard.d3d11layers.deviceID: 0x0000 gfx.crash-guard.d3d11layers.feature-d2d: false gfx.crash-guard.d3d11layers.feature-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.glcontext: 2 layers.acceleration.force-enabled: true media.gmp-gmpopenh264.abi: x86-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1540002005 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20180315163333 media.gmp-manager.lastCheck: 1541657064 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1541731355 places.history.expiration.transient_current_max_pages: 122334 plugin.disable_full_page_plugin_for_types: application/pdf security.disable_button.openDeviceManager: false security.sandbox.content.level: 0 security.sandbox.content.tempDirSuffix: {c0b6064b-24ba-4872-ae6c-ecc405dbae5f} services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1539915100 webgl.disable-angle: true webgl.force-enabled: true Important Locked Preferences ---------------------------- Places Database --------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.13.1 Version in use: 4.13.1 NSS Expected minimum version: 3.28.6 Version in use: 3.28.6 NSSSMIME Expected minimum version: 3.28.6 Version in use: 3.28.6 NSSSSL Expected minimum version: 3.28.6 Version in use: 3.28.6 NSSUTIL Expected minimum version: 3.28.6 Version in use: 3.28.6 Experimental Features --------------------- Sandbox ------- Content Process Sandbox Level: 0