Thunderbird Community Forum

I hope you all are well!

I´ve been having a problem with thunderbird for a while now and today took the time to do the troubleshoot and checked all the account settings. no firewall, no add ons Researching the problem i came across the incompability of different TLS standards. Apparently when thunderbird updated to 78.0 in 2020 a lot of people had the same problem and solved it by downgrading . Since this problem came on suddenly, possibly when thunderbird upgraded automatically, and it only applys to select emails (about half) I guess different TLS standards, some of which are no longer supported by thunderbird, are the reason for this. If i log in to my mailaccount I can see all the emails, same goes for my mobile devices. That´s how i know thunderbird doesn´t display all the messages. My question: Did anyone else encounter this problem? Did I analize this correctly or did I overlook something? I don´t want to change to another provider. I always liked thunderbird for being simple and clean. But downgrading won´t be a sustainable solution either I guess. Thanx for your help. Have a nice day.

I use Thunderbird with my Jubii mail and lately, every time I try to send an email, Thunderbird wants my password to my email address in order to send he mail. How do I make it so that I won't have to reenter my password every time I send an email?

I was forced to change email from Comcast to Yahoo Mail and hate it. Downloaded Thunderbird and connected my gmail address, but it won't accept my Comcast address, which I use on Yahoo Mail.

Hi, I've used Mozilla Thunderbird for years to import all my Tiscali (talktalk) emails with no problems.

Now, I can’t get any emails as the server settings have changed.

What server settings do I now need to get my system working again?

Today when I started Thunderbird two of my email accounts are Highlighted in RED with a RED Triangle at the end of the email address.

Both accounts are from Spectrum. My other email accounts from another provider are OKAY.

I am not able to retrieve or send emails on these two accounts. I can get my emails from both accounts when I use Spectrum Webmail. So it looks like the account information is correct.

How do I fix this?

I have a desktop that is windows 10. I use Mozilla for four email accounts, 3 of my accounts work fine. My problem is with TWC. Emails sent/forward and cant save drafts often fail. When I sign into spectrum webmail, my Mozilla TWC account works again for a while. This started about 2 weeks ago. I'm using version firefox version 151.0.2. I've eliminated Spectrum as being the issue and all my settings are correct. Thoughts?

for some reason emails move from inbox to trash by themselves. I have posted this before and did not get any help to fix this. Has anyone else had this problem. I am not very computer savvy so please if you can explain in plain language. Very frustrating. Thanks ahead of time

When I send photos from my phone to my imac inbox, same email address, or when a third party sends me a verification code, "get messages" is very slow showing results. Sometimes minutes, so I have to go through several verification attempts. The primary email account is gmail. My ISP is comcast.net. I don't know if this matters, because slow Get Messages is recent. It used to work very well

I had difficulty getting my thunderbird email to open. Then, when it did open, it uploaded all emails in duplicate. I now have a very full inbox in both my accounts. How can I get thunderbird to remove the duplicates? It would take forever to do this manually.

For five or so days, when I go to send an email on my iMac, I get a message saying SMTP server won't send it. If I go to webmail, it sends, and if I use my iPhone it sends. Rogers/shaw has walked me through testing and nothing is wrong their end. Is anyone else having this problem?

At the beginning I see some message disappear (moved from inbox to the folder but never show in the folder) then following some advises I made a Repair Folder, then all messages in the folder disappear.

As you can see, on the gmail picture there is 114 emails in this folder, in the Thunderbird picture it count only 7 and display none.

Please any one have a solution ?

A few months ago I posted a question on these message boards after losing my ability to receive, send or even review messages/e-mails. For 3 months I was unable to access my e-mail. And I'm not certain hoe they are related, but after a hard drive failure, The only files that could be seen on the hard drive was a file folder labelled Wondershare. I downloaded a Wondershare program (Recoverit) after all my archived messages were wiped from my computer as this was the recommendation from members on the open threads at Mozilla.

While I appreciated the help from the members of this community, Thunderbird has again destroyed my ability to access any e-mails. The Thunderbird program is telling me that the settings that it took me 3 months to finally sort out are no longer operative.

Total garbage, I am not an experienced computer user, and would never have signed up for Thunderbird had I known this platform had no customer support and prone to these sort of failures.

Can anyone help me open my e-mails and move them to a program where I don't have to put up with such nonsense?

Thanks a lot in advance

I am trying to add a new identity, I already have 3, so perhaps there is a limit? I have created the identity under manage identities with no problems. However, the new identity does not appear in Thunderbird, where the others are. The address is not recognized, and does not receive emails. I feel like I have missed a fundamental step but have followed the help instructions & cannot see what I am doing wrong. Ive checked and the program is up to date. I hope someone can offer advice thanks Anne

Full errror: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

Operating system Windows 10. I have Thunderbird installed on three computers. Two on Windows 10 and one on Windows 11. I have two accounts Helen and Kevin. I have no problems with my Kevin account on the there computers. The error only occures with my Helen account and only on the Windows 10 computers. Not the Windows 11 computer. Can you fix this?

I have used Thunderbird for years with few problems. This evening when I opened it, my inbox was completely empty. I tried all of the suggestions of recovery tools, etc. Nothing worked.I logged in to google and checked my inbox there. Also empty. I recovered most of my emails from the All Mail folder but wonder what caused the problem so I don't see it again.