Firefox Community Forum

Does Mozilla ever sell VPN information to ANY 3rd party for any reason?

I offer cyber security to small business and I would like share your Free VPN opportunity with them. believe it or not, other free VPN actually SELL their information in the terms and agreement to 3rd parties. I want to know of Mozilla does or does not do this.

Thanks!

When I enable the firefox built-in vpn I have an error: "The proxy server is not found

Firefox cannot connect to the server at accounts.firefox.com What can you do?

Try to connect to another device. Check your modem or router. Log out and reconnect to Wi-Fi."

Thanks.

I just installed the new built-in VPN - and it appears to show as running in my Mozilla Accounts page (???).

HOWEVER, that is the only place I see it!!

Mozilla account Connected Services

Mozilla VPN 17 hours ago

No icon/display panel anywhere (not showing in Customization of toolbar option either) to see usage, turn on/off, etc.??

When I opened up my Firefox this evening, I was greeted by a message stating that I now had access to Firefox VPN with version 150. When I opened up the link showing me how to activate it, I noticed I never got a popup on my browser stating to turn it on. Later when going through the instructions it recommended I try to add it from my toolbar but it was not there either. I am not sure if this was a bug or not but I am really excited for this feature and would love to test it out as soon as possible!🫶

So every few days now if the free VPN is on I get my tabs locked into an error. I get that warning screen and sites stop loading or partly load, before the VPN update I never had to close Firefox this often, if left idle with the VPN on this seems to happen faster, I have left the VPN on overnight and I tend to nearly 90% of the time wake up to this error, if I disable the VPN fully I can pick up where I was but cutting it back on I have high odds that it will break, Firefox is idle while I do other stuff and the VPN is on, I get that error and I get to watch the weather app give me it's error. I have never had Firefox fight my antivirus It worked fine for ages, and only now do I need to reset Firefox by force now every 1 to 3 days. I use to be able to leave tabs open, but now they always error out in a few days. It could be other things, I just never had problems like this until now, it's so common and in the same time tables.

Dear Firefox.

I've now got 2 VPNs. One's called Proxy VeePN (that's how it spells it!) and the other one's your new one.

Proxy VeePN lets me use Pandora Music. Your one doesn't. Pandora can tell I'm in England on your one, it can't with Proxy VeePN (it thinks I'm in Switzerland, pretty sure.)

Why doesn't your one work with Pandora? I haven't tried it with anything else yet but then I really only use a VPN for Pandora Music anyway. Sometimes there's a couple of American games I play, but mainly Pandora. Why is it Proxy VeePN works with Pandora and yours doesn't?

Yours respectfully,

Chris, Windows 10 user cos I can't afford to buy a new computer that works with Windows 11 (I know there's a registry hack but I don't think this one's fast enough anyway, was designed for XP and tends to die a death with 10, let alone 11! Too slow. The computer, not its owner!)

Yours puzzledly,

Chris.

My browser was recently updated to 150.0.2, and on the new launch page after update describing new features, it prompted me that the new free mozilla vpn was available to try. When I clicked on the link to follow the steps to set it up, it said to click the vpn icon in the toolbar, but I don't see that icon there. When I go to more tools -> customize toolbar to try to find that icon to add it back, it doesn't appear among the toolbar options. Is this something I still don't have access to because it's in a limited beta, or is there some other way I should be accessing this?

You're promoting the new free VPN to me and I want it, but there is no way to access it from my toolbar or otherwise within my Firefox browser. Two questions: 1) why are you promoting this when it's apparently not available? and 2) how do I get it?

I love that you ask us to be nice! I have one bumper sticker on my car and it says: Just Be Nice.

I'm stuck signing into VPN. My email address is shown when I click on VPN in the menu bar but there's no on/off toggle. I click Get Started, it says "Signed in Successfully! Next: Turn on VPN" — but there's no place to do this. It says "Go to the open panel" – what is an open panel? There's an x in a dark circle next to the VPN in the menu bar. It feels like a continuous loop and I'm getting nowhere – that I can tell.

Thanks for your help!

Just found Firefox's (v149.0) VPN button in my toolbar. I turned it on and entered whatismyipaddress.com. I got the message

"Unable to find the proxy server. Firefox can’t connect to the server at whatismyipaddress.com"

If I turn it off FF brings up the page correctly. I get this error msg for any other urls I try to bring up. Ideas?