Firefox Community Forum

I am using Firefox to conduct Securus Jpay video connect visits and I have been unable to join a scheduled session due to what I believe is failure of the downloaded VRE client to load. When I do a precall test, everything, including the VRE client works correctly and I'm told that I will be able to run a session successfully. However, just as the video connect visit is about to begin, I am told to download the VRE client to continue. I have don't this multiple times, deleting each prior download and re-doing the download +installation. It's been very frustrating and I've tried everything. Up until about 2 weeks ago, everything was working smoothly. I'm stumped. Please help. thank you.

Lynn Kerwin

I am using Firefox to conduct Securus Jpay video connect visits and I have been unable to join a scheduled session due to what I believe is failure of the downloaded VRE client to load. When I do a precall test, everything, including the VRE client works correctly and I'm told that I will be able to run a session successfully. However, just as the video connect visit is about to begin, I am told to download the VRE client to continue. I have don't this multiple times, deleting each prior download and re-doing the download +installation. It's been very frustrating and I've tried everything. Up until about 2 weeks ago, everything was working smoothly. I'm stumped. Please help. thank you.

Lynn Kerwin

EVERY SINGLE TIME I try to access the 1Password extension it requires me to enter the Master Password for my 1Password extension. It never did before, if I entered it once I could use finger print access for a few day before it asks for my Master Password again. Do I have to remove the extension?

I want Add Grok AI chatbot Agent to use in Firefox sidebar,I want Add Grok AI chatbot Agent to use in Firefox sidebar,I want Add Grok AI chatbot Agent to use in Firefox sidebar.

Hi, Apologies I've failed to find a more apt site to post this. The add-on/extension 'Remove Anything' was really useful. I have now discovered profiles and setting some up (they seem great), that and becoming a windows 11 user has caused me to have a hard look at the ones I installed. 1. 'Remove anything' has been great and I've been using it since late 2017 IIRC 2. The author ended support updates in June 2026 and updated the add-on page accordingly and pointed users to an alternative. I have to think this is best practice. We don't need many add-ons that do the same thing but kindly pointing users to a suitable alternative the author wasn't connected to was a helpful move. 3. I couldn't find a place channel to thank the author for their work but certainly appreciate it. 4. if anyone closing or casually reading sees this and could please pass on thanks from a typical domestic user to RoadrunnerWMC PLEASE Do. I greatly appreciate the volunteer efforts that created and run firefox and the big umbrella of related software, ever since the old Netscape days. That includes whoever is dealing this question. Good on you all! Best Wishes. Fiona J.

I do not want Firefox to be my default browser, nor to I want it to start when the computer is started. I DO want it to use the same tabs & windows as the previous time I closed it.

But every time Firefox updates automatically, it resets those setting back to te default. How can I get it to keep those setting?

A couple days ago when I opened Firefox, I immediately started getting pop up messages saying I had viruses. If I clicked on REMOVE VIRUS, it tried to get me to sign up with McAfee. I cannot see my full screen due to all the pop up screens. My MS Defender virus protection is not identifying any viruses.

blocking pages https://www.ui-deref.com/r/?to=https://data.notification-htp.dish.com/ee/v1/click%3Fparams%3Dv1.10COjSKNA5PrObazTisehHaAu92BIO9JYdMGyGMpqr4WinxM1dh598psfuBG2Wz_fojlM5iQAf-FP0Yp880Ggw3gKu5pzo7jx1Ppx5OO1gwVBBlGYnT9S59VME_SDZ4tOwNJLJfL_gkeymBeqv6rS2DGd2cIo99fV_u6h4lDyrz0Q9mGuznkCNdyWj4qmM1P_6d6h4x64pvyOqe0xdgKZ7GjBSN_7DQX93YU52up00cKGoGAqn1waXAs2i2BHrkDY7EBo0thuq9vVSSsoX9hCDLXXj-eloVqMfSEN1Z-WS44m7UglPbfk3MNhdAWomTGoa6Rfs0DfnCIh_yZ3Sl6JJXpozo4O_o%26pid%3Dv1.sBhGBFuph3l-jqvOcGhIFPgusFRIbkBGNwIoYDMnY3oBzt0CKL1I9dinuyDWSCWANt0cTTruwBgOcAUh29cgLEizf5Jf%26tuid%3D6a565e3493a2c601fb9af049%26configId%3D8bdd7ab2-db13-479e-981f-ae95ef3a097e&tt1=gkXntVe5gsurV2prJkSNY57hq7GBiBnCWyIYHRXeOSj2ymRqdjtlag9giqYJriRe1azJHHJKR9Q9spkamVkkAE22WHUzhjffZPft1uqF8zS

I keep having trouble with Facebook. The site keeps reacting too slowly, and just hangs up. I have to wait too long for the the content to fully load. I tried clearing my cache as suggested and that didn't help any. What can I now do to solve this problem. The Facebook problem is NOT present when I use another browser, like Chrome or Safari, only Firefox so the problem is Firefox related. Can someone please help. Thank you.

currently running 153.0.1, in Windows 10 I started having trouble with web pages not working (I have auto-tab discard, so after a while the pages go dormant and when I go pack in they have to refresh) only they wouldn't refresh

I'd hit refresh and it would stay blank but if I opened it in a new tab it opened fine (noted this first in tumblr and youtube - probably since previous to last update) also opening links from an 'affected' (youtube video page that stops working) will also have those new tabs blank and eternally trying to load

then yesterday the problems ramped up; other pages start not working, not when I refresh, not when I open a new page. youtube videos will just stop loading, yahoo's inbox displays "no internet connection" warning (even when I can scroll tumblr, but the links still break) I can access those same pages and others normally in other browsers

also if I just keep working in the still half broken pages it gets to a point firefox simply stops allowing me to do anything on new tabs, it gets slower and slower, taking up to a minute to open one page (internet fine in other browsers). eternally frozen in loading pages do not allow me to access settings or react to pressing Alt, or pressing "stop loading"

I tried deactivating all extensions, I tried (and am currently writing this in troubleshoot mode) it still happens

if I restart firefox it works for a bit, and then starts breaking, timing seems rather random, (once it happened with one youtube video and one mail tab open, other time's i've opened several youtube videos a couple tumblr pages and one mail tabs (easiest to notice the "no internet connection in the mail tab)

hope this info helps

I wanted to put firefox on my phone to connect with my Mac Mini. I did download it but cannot find it .I searched on my phone and Firefox not recognized . I wanted and was prompted to download firefox to connect my Iphone with my Mac Mini. I don't have a lot of time to deal with this

Videos autoplay using iPad Pro M5 despite Auto-Play Video Previews, Auto-Play Animated Images and Auto-Play Message Effects all being turned OFF. Current Mozilla advice appears to be associated with PC use not iPad. Thank you!

Running on Windows 11. There are many supposed "solutions" on the Web, but none of them work. I have tried with: about:config, css files, etc. None of them work.

I like Firefox greatly, but this is so frustrating.

The developers have created a solution to a problem that didn't exist. The result is to make Firefox user clumsy.

It would have been nice if they - at the very least - had provided a way to change the 'Profiles' icon position on the menu.

Again, Firefox 153.0.1 (64-bit) on up-to-date Windows 11. Amd Ryzen 5, 6 core processor, 32 GB Ram, 500 GB SSD C drive = 197 GB free.

Toolbar disappears while choice is playing. Bounces in and out of visual without staying locked on and visible. I won't want the tool bars to EVER disappear from screen when Firefox is playing, except for home page.

When navigating to the site https://www.bbc.co.uk/iplayer with Firefox's built-in VPN turned on and the Location set to the United Kingdom the site still displays the message "Sorry, BBC iPlayer isn’t available in your region.". Why is this, and how can it be fixed?