Firefox Community Forum

I use GiveAsYouLive to raise funds for charity when shopping online. To ensure it works what settings should I have in Firefox to allow the shop site to interact with my browser? Please explain in simple terms as I'm not a techie !

Firefox is always displayed on an EXTENDED External Display. When I flipped a circuit breaker to work on a lightswitch, the EXTERNAL DISPLAY lost power, but the laptop which runs Firefox continued uninterrupted. When I restored power, Firefox had LOST ALL OPEN TABS - there were probably 50-75 tabs that opened every day when I started Firefox. Now I don't see a choice to ReOpen Last Session or anything else that looks like it would restore all the closed tabs. All the choices in Recent History seem to be what was browsed yesterday, day before, etc, but NOT all the tabs I routinely left parked OPEN every day which were open for months - the ones that opened every day when I opened Firefox. Are these tabs stored somewhere where I can recover them. I'm running firefox on an HP Laptop PC with Win11 Pro.

Firefox does not delete history by using any of the recommended procedures. Clear recent does not work either. The only way I can delete history in by going to manage history and manually deleting.

How do I revert back to the previous version of Firefox. I have tried to "Manage bookmarks" to get all my bookmarks to show correctly, however there is nothing I can find that tells me how to do it, and there is nothing intuitive about this new version.

Can anyone try to access Richard Sounds website and get it resolved properly? It works fine on Google, no idea why it doesn't in Firefox. Regards,

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Every time Firefox (on Windows desktop) updates it loses all passwords. I am able to recover them by syncing from my Firefox Android. Surely, there is a better solution than that. Is there a way to protect the passwords in a file or is there a Firefox setting that needs to be changed?

Subject: Help recovering old Firefox Sync data using my Recovery Key

Hello Mozilla Support,

I’m trying to recover my old Firefox Sync data, especially my bookmarks and saved passwords.

I still have an Account Recovery Key that I saved on August 27, 2025. However, after signing in to my Mozilla account today, my account page shows “Account recovery key: Not set”, and syncing does not restore my old bookmarks or passwords.

I may have reset or changed my Mozilla account password today without using the old Recovery Key during the process.

Could you please confirm:

Is there any way to use my old Recovery Key now to recover the previously encrypted Firefox Sync data? Is the old Sync data still retained on Mozilla’s servers in any recoverable form? Is there any other recovery procedure available for bookmarks, passwords, or previous Sync data?

I still have access to the same Mozilla account and the original Recovery Key file. I will not send the Recovery Key itself unless there is an official secure procedure that requires it.

I'm stuck in a loop with trying to enable VPN. Initial click on the vpn icon in the top right gives me a popup with a "Get Started" button. I clicked that and went through the authentication process (logged into my mozilla account). I then got the popup with the "Next: Turn on VPN" message. However I click on the top right icon again (as indicated in the popup) but I'm back to the icon with the "Get Started" button - then round again...

OK - this keep happening on my firefox browser on my macbook laptop. I have a default firefox browser open with my 13 default tabs. Now when I have some app, like today specifically, the app for my voice caddy golf app. I open the app, do the update, and if I select any link that opens the voice caddy website, it opens it in a new firefox browser and tab, NOT a tab in my existing firefox with my 13 default tabs. So my default firefox gets trashed. In my firefox settings, I told firefox to open any new tabs in tabs, NOT pages. I also have open the last tabs open where I left off when I close firefox. What a pain. Tried several things to no avail. Why doesn't firefox have a setting (or the current setting do as I told it - open new websites in a new TAB, NOT a new browser.