Cannot log on to many websites
Have trouble logging onto a lot of websites. Especially if i do it through a search engine i:e if i scroll down and then try to link on a website i like. Have tried all the things that you have shown me to do i:e reset and uninstall etc but to no avail. I even have trouble getting links from my emails and Facebook too.
It doesnt happen all the time , and sometimes all it takes is for me to clear my history , BUT once upon a time i could go weeks without needing to do this now its only a day or two and considering i dont do more than a 90 minutes a day i dont know what is causing it.
All Replies (2)
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.
- Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
It is possible that the cookies.sqlite file that stores the cookies is corrupted if clearing cookies doesn't work.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.
You can use this button to go to the currently used Firefox profile folder:
- Help > Troubleshooting Information > Profile Director: Show Folder (Linux: Open Director; Mac: Show in Finder)