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Spam emails not showing up

Val Johnstone

Spam emails from my bigpond account show in webmail but not in the spam box on Thunderbird. How do I remedy this?

Spam emails from my bigpond account show in webmail but not in the spam box on Thunderbird. How do I remedy this?

All Replies (1)

Is this a POP3 account, rather than IMAP? If so, POP3 only downloads messages from your Inbox. If they are classified by the server and moved to a server-side folder, Thunderbird will never see them and will never download them.

Thunderbird's Spam folder is for messages that are downloaded locally and then flagged as Spam by Thunderbird.