সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

What can I do when you dont explain?

  • 3 উত্তরসমূহ
  • 0 এই সমস্যাটি আছে
  • 11 দেখুন
  • শেষ জবাব দ্বারা cor-el

more options

This morning I received an email stating: If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla account, you must follow these steps to ensure continued operation of your account in Firefox: I have firefox 115.7.0esr (64-bit) running on a mid 2010 macBookPro with High Sierra OS 10.13.6

My question: what does this mean? Is my FF equal or older? And is a Mozilla account the same as a FF account? PLEASE help me, by explaining exactly what I'm supposed to do and HOW and reply in simple comprehensible language, I am NOT a tech/nerd/geek and already following all these numbers has given me a headache! Thanks in advance.

This morning I received an email stating: '''If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla account, you must follow these steps to ensure continued operation of your account in Firefox:''' I have firefox 115.7.0esr (64-bit) running on a mid 2010 macBookPro with High Sierra OS 10.13.6 My question: what does this mean? Is my FF equal or older? And is a Mozilla account the same as a FF account? PLEASE help me, by explaining exactly what I'm supposed to do and HOW and reply in simple comprehensible language, I am NOT a tech/nerd/geek and already following all these numbers has given me a headache! Thanks in advance.

সমাধান চয়ন করুন

Hi, 115.7.0esr is OK, you don't have to do anything.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (3)

more options

চয়ন করা সমাধান

Hi, 115.7.0esr is OK, you don't have to do anything.

more options

Firefox 116.0 and later requires macOS 10.15 (ten.fifteen) at minimum to run while Firefox 79.0 to 115.0 required macOS 10.12, 10.13, 10.14 to run.

Since you have macOS 10.13.6 you are being served the Fx 115 ESR where current version is 115.8.0esr and the last update will be 115.15.0esr in September. https://support.mozilla.org/en-US/kb/firefox-users-macos-1012-1013-1014-moving-to-extended-support

The message is stating you need Firefox 79.0 or later.

James দ্বারা পরিমিত

more options

You can check the connected devices on the Mozilla Account Settings page.