how to restore deleted cookies

I deleted cookies and now I'm in a mess. I play Arcadium type games everyday, and have lost all of my scores and levels in the games. For example, I play a game with 3… (read more)

I deleted cookies and now I'm in a mess. I play Arcadium type games everyday, and have lost all of my scores and levels in the games. For example, I play a game with 30 levels. It's extremely difficult to get to level 30, and it took me weeks to get there. But because I deleted cookies, I'm now back to level one! Is there any way to restore the cookies to the game page? I use an android tablet. I think the game page is arcade.hsn.com Please help if possible and thank you! I didn't know that deleting cookies would remove my scores and levels. Pure ignorance on my part.

Moderator note: Moved from the Firefox Desktop forum to the Firefox for Android forum.

Solved 4

How to Select a Firefox Perofile

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF… (read more)

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF to wipe out my configuration, and I lost all my windows and tabs. I have gone to

    \Appdata\Roaming\Mozilla\Firefox\Proifiles\abnfpged.default

cleared all of the data therein, and restored that directory from a backup I made last Monday. But I cannot get FF to use that directory. "about:profiles" shows only two profiles, but the Profiles directory has five profiles:

03/10/2026 09:39 AM <DIR> qf00ka5x.default 03/10/2026 09:39 AM <DIR> v842ceue.default-release 04/11/2026 09:16 PM <DIR> .. 04/11/2026 09:16 PM <DIR> . 04/12/2026 03:08 PM <DIR> abnfpged.default 04/12/2026 06:29 PM <DIR> jdfj91sd.default-release-1775960183850 04/12/2026 06:48 PM <DIR> f1jq4mlq.default

Only the profiles beginning with "j" and "f1" are seen in the "about:profiles" screenshot I have attached. And I have attached a screenshot of my profiles.ini file. Also, in the abnfpged.default directory I restored, where is the list of all of my open windows and tabs? FF used to keep that in a sessionstore.jsonlz4 file, but that file is only written when FF closes. I tried to save a copy when I was having problems, but I stored the copy in the same directory, which FF changed during the re-install process. Here is my profiles,.ini file:


[Install308046B0AF4A39CB] Default=Profiles/jdfj91sd.default-release-1775960183850 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/f1jq4mlq.default

[Profile0] Name=default-release IsRelative=1 Path=Profiles/jdfj91sd.default-release-1775960183850

[Install641D10338ABA448D] Default=Profiles/abnfpged.default Default=1 IsRelative=1 Locked=1

[General]

StartWithLastProfile=1

Version=2

[BackgroundTasksProfiles] MozillaBackgroundTask-308046B0AF4A39CB-defaultagent=lnvi5jn5.MozillaBackgroundTask-308046B0AF4A39CB-defaultagent


I have not worked with the ;profiles.ini file in many years, as my FF configuration has not had problems. Thanks.

Solved 18 290

My Tbird ver 140.8.0esr shows 2026 Feb 29 which does not exist. what can I do?

I don't know what to do when February 29 is in my calendar, 2026 is not a leap year. I've found nothing to help me. I have the latest version if Thunderbird. Thanks … (read more)

I don't know what to do when February 29 is in my calendar, 2026 is not a leap year. I've found nothing to help me. I have the latest version if Thunderbird. Thanks

Solved 1 91

how can i check how much vpn is left on my firefox browser

Pressing the VPN button on my browser allows me to star or stop vpn o,k. but I would like to know how much I have used in the current month so I can be sure of saving som… (read more)

Pressing the VPN button on my browser allows me to star or stop vpn o,k. but I would like to know how much I have used in the current month so I can be sure of saving some vpn for special sites e.g banking. I would appreciate tour guidance please

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Pop-up message: "this page is asking you to confirm that you want to leave - data you have entered may not be saved"

I realize there have been several questions on this topic, even with the same subject heading. The popup generally appears if you're trying to exit or refresh a page but… (read more)

I realize there have been several questions on this topic, even with the same subject heading.

The popup generally appears if you're trying to exit or refresh a page but haven't hit post or submit after entering data into a field. It's a good warning in case you've forgotten to do just that. I accidentally restarted Firefox after an update, and when I returned to the site I was working on I got this popup. Which makes sense, because I had entered in a ton of data and hadn't submitted it.

However, the page that I was returned to wasn't the one into which I'd entered my data - it was more of a home page for the website. I suspect this is a lost cause, but ... is it at all possible that the browser actually has that data saved somewhere and is waiting for me to complete submitting it? Or is this just a false positive?

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Saving tab content as a PDF

Since the Firefox Developer Edition update 152.0beta, saving as a PDF via the print menu no longer works. Although the “Save as PDF” option is available and selected by m… (read more)

Since the Firefox Developer Edition update 152.0beta, saving as a PDF via the print menu no longer works. Although the “Save as PDF” option is available and selected by me, the job is always sent to the laser printer (which is not supposed to print it, of course). This happens on every conceivable website, so the website itself is not the cause. (Platform: macOS Tahoe 26.5.1)

For years, I’ve been able to generate PDFs via the print menu in FF without any issues—now I’m forced to take a detour via Safari, for example (which works correctly every time). So who has recently tinkered with this FF feature?

Since I can’t find the relevant setting in the FF preferences—and a “search” on this topic has been unsuccessful—I’d like to know if there’s a solution?

Solved 3 18

Theme stopped working at latest update

The latest update for the beta version 153.0b1 of 6/16/26 has made my theme stop working although it still says enabled. The theme is: ANIMATED Sakura by candelora 🌸 The… (read more)

The latest update for the beta version 153.0b1 of 6/16/26 has made my theme stop working although it still says enabled. The theme is: ANIMATED Sakura by candelora 🌸 Theme Designed by candelora © 🌸 Animated Apng Theme I'm using Windows 11 on a Lenovo IdeaPad Flex with Firefox as my default browser. I'm an old lady, not tech-enabled in any way. Please help and thanks.

Solved 3

Unable to save or open in mac preview using print system dialog

I am no longer able to open in Mac Preview or save when hitting Command + P, then 'print using system dialog'. It will only print instead. For instance, I save certain we… (read more)

I am no longer able to open in Mac Preview or save when hitting Command + P, then 'print using system dialog'. It will only print instead. For instance, I save certain web pages as PDFs using the print dialog and now it will only print when trying to use either the save or preview options. Command + P, print using system dialog, then I choose either save as PDF or open in Mac Preview, but as soon as I do one of these it will only print. I am able to use save in the drop-down list of printers, but I need to be able to open in Mac Preview.

Solved 10 1

Saving tab content as a PDF

Hi everyone, Since the Firefox Developer Edition update 152.0beta, saving as a PDF via the print menu no longer works. Although the “Save as PDF” option is available and … (read more)

Hi everyone,

Since the Firefox Developer Edition update 152.0beta, saving as a PDF via the print menu no longer works. Although the “Save as PDF” option is available and selected by me, the job is always sent to the laser printer (which is not supposed to print it, of course). This happens on every conceivable website, so the website itself is not the cause. (Platform: macOS Tahoe 26.5.1)

For years, generating PDFs via the print menu has worked flawlessly with FF—now I’m forced to take a detour via Safari, for example—which works correctly in the long run—but isn’t my preferred solution. I don’t think you need different browsers just to use “normal” functions. So who has recently tinkered with this FF feature?

Since I can’t find the relevant setting in the FF preferences—and a “search” on this topic has been unsuccessful—I’d like to know if there’s a solution?

Best regards, HS

Solved 4

Thunderbird Android 19.2 - refresh does not show new messages

When manually refreshing an account, new messages do not appear automatically; you must scroll down to see them. This is a regression from a previous fix in a version of … (read more)

When manually refreshing an account, new messages do not appear automatically; you must scroll down to see them.

This is a regression from a previous fix in a version of K9 from a few years ago I believe.

Solved 2

Emails stay bold after they are opened

Why do I get unwelcome changes with thunderbird? For some time now emails do automatically open when thy down load. Today when I click on an email to open the Bold print… (read more)

Why do I get unwelcome changes with thunderbird? For some time now emails do automatically open when thy down load. Today when I click on an email to open the Bold print stays. So doesn't show as an already read. Like Thunderbird but may have to look else where if I have these annoying problems just pop up. Help................. John

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color picker cannto be selected in 153 beta

The release notes for Firefox 153 beta show a way to get the color picker. Quickly pick and copy a color from any page by typing "pick color", "color picker", or "eyedrop… (read more)

The release notes for Firefox 153 beta show a way to get the color picker.

Quickly pick and copy a color from any page by typing "pick color", "color picker", or "eyedropper" in the address bar and selecting the "Pick a color" quick action.

Screenshot of the Pick Color quick action being triggered from the address bar

This does not work for me. Typing any of the proposals in the address bar just uses the normal search without showing the possibility to select the color picker.

Solved 3

BBC videos no longer play

Firefox is up to date, Windows 11. I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no adv… (read more)

Firefox is up to date, Windows 11.

I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no advantage, (this appeared following the last update), but I've tried switching on and changing to UK location. No change.

Can you give me some suggestions please?

Solved 12 2 9

Favorites list

I have always been able to click on a box in the upper right to see my bookmarks on the left side of the screen. This has now disappeared and the only way I can see the b… (read more)

I have always been able to click on a box in the upper right to see my bookmarks on the left side of the screen.

This has now disappeared and the only way I can see the bookmarks is to go to "manage bookmarks". I don't see how to bring it back to the way it was.

I didn't knowingly change anything.

Thank you

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Why has "40%" been *eliminated* from the Zoom options?

Eliminating 40% from the zoom options was a change that seems quite unnecessary and is, moreover, extremely inconvenient! The previous zoom percentage options of ...80-70… (read more)

Eliminating 40% from the zoom options was a change that seems quite unnecessary and is, moreover, extremely inconvenient! The previous zoom percentage options of ...80-70-60-50-40-30 were (more logical and) *far* more useful than the current options of 80-67-50-30. If for some reason you are limited to four values in this range, then I'd much prefer choices of 75-55-45-30 percent. The two images attached are saved at (resp.) 50%, which is too large for my purposes -- namely, inclusion as in-line e-mail images -- and 30%, which is too small.

Solved 4 27

vpn error

hi, whenever i am trying to use the vpn on firefox, i either get a message saying Unable to find the proxy server Firefox can’t connect to the server at facebook.com Wha… (read more)

hi, whenever i am trying to use the vpn on firefox, i either get a message saying Unable to find the proxy server Firefox can’t connect to the server at facebook.com What can you do about it? Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi.

or on youtube, message shows Connect to the internet You're offline. Check your connection.

is there a way to resolve this issue. i currently set up the vpn to Location: Recommended

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