All Products Support Forum

after the download of v.126.0 i discover my history, all of it, has been deleted. in its place is a single web site, which shows up as the only web site visited across a time span going back months. this single web site cannot be deleted from the history. it cannot be deleted through the settings menu. no new history is created by web visits. the persisting single web site is among the sites in my tool bar, but is also a site i have not recently visited (months before this happened).

I'm an instructor that uses Blackboard at college. When I click in the text entry box to enter my grades, I'm given a list of previously entered grades to choose from. The list is in ascending order. Is there any way to get this list in descending order? One other point, until recently it used to display the value that was used most often at the top, which was often 100. Now it's in ascending order. I've attached a snippet of what I mean.

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

My samsung galaxy S5 neo android smartphone 16gb. Is not compatible a enough for me to browse on some of the website links, also is not compatible a enough to download some of the apps on google play store. So that's the reason why i downloaded the mozilla fire fox app for the first place. Thanks a lot I really do appreciate it . Yours Sincerely Rees Ossai

Still sorry for asking K-9 Mail questions on this forum. Can't find anywhere else. Every day, get an email on my phone that says: Failed to send some messages IllegalArgumentException: boundary can't be null

Does anyone know what it means and how I can fix it? If you know any specific site for K-9 Mail, please let me know.

the settings ExtessionSettings does not show up to be able to modify even tho it is on the ADMX file (5.11)? Should I use the older Extensions policies? I want to install and pin an extension from the store.

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor does nothing). Also, re-merging the tab with another firefox window stops working. (Dragging a tab to a firefox window from another firefox window doesn't merge them. It does nothing) I can right click on the tab and select Move to move it to a new window but dragging stops working. I have to close Firefox and start it again (sometimes twice), then dragging starts working again. This happens multiple times a day. I am on Linux Mint and the version is 126.0 (64-bit). This problematic behavior has only recently began.

Hello, I installed Thunderbird using POP3 to download all emails from my Zoho Mail server to store them in my PC but although all emails appear now to be in the inbox, there are no subfolders, emails are grouped according to subject titles and I cannot seem to find the latest email on the list. What can I do to display them chronologically by date and restore subfolders and archives? Upon lauching, this is what I get. Thank you

I use passkey verification for a website. In other browsers, I can get a QR code to scan with my phone to login. In Firefox, I only get a popup saying Touch your security key to continue with <site> (image attached). In Chromium, I have options for both (image attached). Is this possible in Firefox?

I used CCleaner this morning to scan and clean up my computer. (I did it over the weekend as well and it didn't affect my Firefox). Now I can't even open Firefox. the icon on my windows taskbar is gone as well. I tried to uninstall and then reinstall Firefox, but that didn't work. I also tried to "refresh" Firefox (or whatever it is called that is recommended when trying to uninstall).

Please help. I really need my Firefox to work!

Thank you, Jeri

Where are by Thunderbird gmails stored? I am running two email server programs right now (Outlook and Thunderbird). Outlook stores gmail in the cloud and there are thousands of them, Naturally I do not want TBird to store all emails on my hard drive but I am told they are on my hard drive. If so this will eat up ALL my disc space. Where does TBird store my emails? If on my drive then how to I control how many are saved there and what will saved in the gmail cloud?

For some reason the developer tool on Firefox is just completely blank when I open it. Nothing will load and I can't even close out of it. Any ideas on how to fix this?

I installed Thunderbird and downloaded the mail (IMAP server) to the mailbox, but at the same time the program deleted all the mail from the server!!! I can't find anywhere in Thunderbird how to turn it off so that the program doesn't delete messages from the server. Someone suggested that you should turn off "the selected folder will be available in offline mode" in the Synchronization tab. I did it, but it didn't help and I turned it on again. Now I don't have my messages anywhere, neither on my computer nor on the server. Rescue news from ten years - where are they????

I’m wanting to include one of two sentences in my email depending on the content of a “Status” field, which will be either N or R. The syntax I tried was {{Status |N|Thank you very much for joining our Society. |Thank you for renewing your membership of our Society}} However, all the resulting emails contained the second text… Could anyone tell me what I am doing wrong please?

Malcolm

Upon upgrading to Supernova, 115.11.0 (64-bit) on Kubuntu I can no longer sent any messages to any of my mail servers. All are SMPT; gmail and other commercial servers. The hardware configuration is as follows: KDE Plasma V 5.27.11 KDE Frameworks V. 5.115.0 QT V. 5.15.13 Kernel V 6.6.6-0608-generic (64-bit) Graphics Platform Wayland Intel Processor i7-1260P Thunderbird was working fine prior to the upgrade. There were no crashes nor other sources of data corruption during the upgrade process. The original upgraded version was via snap; I have removed that version and installed the update from the bzip/tar on the Thunderbird site. I have attempted to restore profile data from known good sources with no luck. Thunderbird in --safe-mode still has the same problem. I have traced the issue down to what appears to be the primary error and filed a bug report (bug 1898759) in case I am not unique.

NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIAutoCompleteInput.popup] LoginManagerChild.sys.mjs:149

observe resource://gre/modules/LoginManagerChild.sys.mjs:149

handleEnter chrome://global/content/elements/autocomplete-input.js:573 handleKeyDown chrome://global/content/elements/autocomplete-input.js:538 AutocompleteInput chrome://global/content/elements/autocomplete-input.js:39

Any suggestions for correcting this issue or debugging this issue would be greatly appreciated before I attempt to download the code, build, and debug for myself. Thanks!!!

I've used thunderbird for a few years, but I think a recent change in outlook.com has messed things up.

My account is detected to use oath2 for authorization, but when I click "done", it tries for a while and then say "unable to log into serve".

What I expect is that it would bring up a web browser or something so I could do the oath dance to enter my credentials, but that doesn't happen.

I have Thunderbird setup with three email accounts. On the left side bar where I have the inbox, sent, trash and out box one of them has in the outbox with a yellow dot and lock symbol. What is that about and how do I fix it?

I have 4 email accounts in Thunderbird that I have used for more than a year. Suddenly last week I got the following error when sending from one of the accounts: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Requested action not taken: mailbox unavailable. Sender address is not allowed..Please verify that your email address is correct in your account settings and try again." I checked this account's settings to make sure they were identical to those of the other three. Finally, I deleted the account and re-added using the same information. I was able to send email for about 12 hours. Then, the same error returned. What is wrong? What should I do? Note that I can send email from this account using webmail on ionos.com, my website host where all the email addresses reside.

Here is the first part of the Applications Basic info for my system: Application Basics Name Thunderbird Version 115.7.0 Build ID 20240119095007 Distribution ID Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.7.0 OS Windows_NT 10.0 19045 OS Theme Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Enabled by default Remote Processes 3

Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Memory Size (RAM) 6.9 GB Disk Space Available 714 GB