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im getting exceptional error for website ...what is the problem for that error..error message is posted below

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  • Last reply by Anush A

vamshishivuni
vamshishivuni
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The initial exception that caused the request to fail, was:

com.sap.tc.useragent.UserAgentServiceException: Syntax Error in number '$4' of User-Agent Number Element ID 'engineVersion'. 

   at com.sap.tc.useragent.ElementTypeNumber.createElement(ElementTypeNumber.java:34)
   at com.sap.tc.useragent.UserAgentElement.createElement(UserAgentElement.java:34)
   at com.sap.tc.useragent.UserAgentElement.copy(UserAgentElement.java:71)
   at com.sap.tc.useragent.UserAgentTemplate.instantiate(UserAgentTemplate.java:45)
   at com.sap.tc.useragent.detection.RegExpDetector.detectUserAgent(RegExpDetector.java:33)
   ... 62 more

See full exception chain for details.


Failed to process request. Please contact your system administrator.

While processing the current request, an exception occured which could not be handled by the application or the framework.

If the information contained on this page doesn't help you to find and correct the cause of the problem, please contact your system administrator. To facilitate analysis of the problem, keep a copy of this error page. Hint: Most browsers allow to select all content, copy it and then paste it into an empty document (e.g. email or simple text file).

For further information about the Web Dynpro error page, error analysis and a description of well-known error situations, see SAP note 1113811.

Correction Hints

Exception could be caused by the development component: com.sap.tc.useragent.interface

Note: The above hints are only a guess. They are automatically derived from the exception that occurred and therefore can't be guaranteed to address the original problem in all cases.

System Environment Client Web Dynpro Client Type AJAX Client User agent Mozilla/5.0 (Android; Mobile; rv:24.0) Gecko/24.0 Firefox/24.0 Client Type ff Client Type Profile nn7 ActiveX disabled Java Applets enabled Accessibility mode disabled Inline CSS n/a Validate by rendering true Server Web Dynpro Runtime vendor: 'sap.com', name: 'tc/wd/webdynpro', scV: 'sap.com', scN: 'WD-RUNTIME', location: 'SAP AG', counter: '7.3005.20130111125833.0000', R: '7.30', SP: '5', PL: '20', change number: '255333', codeline: NW730CORE_05_REL J2EE Engine 7.30.3710.270166.20130816104554 System ID (SID) FP1 Server Node ID |13769650|137696|Server 00 01_137696|ciFP1/10.72.16.58|SERVER|RUNNING Java VM SAP Java Server VM, version:6.1.038 19.1-b02, vendor: SAP AG Operating system Linux, version: 2.6.32-220.el6.x86_64, architecture: amd64 Application Java EE Application (deployable object) sap.com/pb Web Dynpro Application PageBuilder Request URI /webdynpro/resources/sap.com/pb/PageBuilder Version vendor: 'sap.com', name: 'pb', scV: 'sap.com', scN: 'EP-RUNTIME', location: 'SAP AG', counter: '7.3005.20111228115104.0000', R: '7.30', SP: '5', PL: '4', change number: '160458' Session & Other Session Locale en_GB Session Timezone India Standard Time Time of Failure Sun Oct 27 09:59:27 IST 2013 (Java Time: 1382848167814) Session User ClientUser(id=USER.PRIVATE_DATASOURCE.un:CC172020, name=CC172020) Http Session Id 978BAO1ZCsh8JZ7REyIA575jsir4QQGyG9IA_SAP Client Window Id WID1382848129974 Application Session Id CrXVdgZ0571vfwcUljh9Bw--Q4*zmQ0kblXVHMfCG18ZBg-- Web Dynpro Code Generation Infos sap.com/pb WD web module webdynpro/resources/sap.com/pb: SapDictionaryGenerationCore 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:24:28+0000, changelist=159000, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb: SapDictionaryGenerationTemplates 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:24:57+0000, changelist=159000, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb: SapGenerationFrameworkCore 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:14:41+0000, WD web module webdynpro/resources/sap.com/pb: SapMetamodelCommon 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:17:37+0000, changelist=159372, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb: SapMetamodelCore 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:15:03+0000, changelist=159372, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb: SapMetamodelDictionary 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:20:22+0000, changelist=159002, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb: SapMetamodelWebDynpro 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:25:40+0000, changelist=159462, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb: SapWebDynproGenerationCore 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:37:46+0000, changelist=159461, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb: SapWebDynproGenerationTemplates 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:37:55+0000, changelist=159461, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb: SapWebDynproRuntimeGen 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:35:55+0000, changelist=159464, host=pwdfm257, is-central=true) sap.com/pb_api WD (release=NW730CORE_05_REL, buildtime=2011-12-28T16:24:57+0000, changelist=159000, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapGenerationFrameworkCore 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:14:41+0000, changelist=159048, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapIdeWebDynproCheckLayer 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:37:31+0000, changelist=159461, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapMetamodelCommon 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:17:37+0000, changelist=159372, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapMetamodelCore 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:15:03+0000, changelist=159372, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapMetamodelDictionary 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:20:22+0000, changelist=159002, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapMetamodelWebDynpro 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:25:40+0000, changelist=159462, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapWebDynproGenerationCore 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:37:46+0000, changelist=159461, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapWebDynproGenerationTemplates 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:37:55+0000, changelist=159461, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapWebDynproRuntimeGen 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:35:55+0000, changelist=159464, host=pwdfm257, is-central=true) sap.com/tc~wd~api WD web module webdynpro/resources/sap.com/tc~wd~api: SapDictionaryGenerationCore 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:27:04+0000, changelist=159000, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapDictionaryGenerationTemplates 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:27:18+0000, changelist=159000, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapGenerationFrameworkCore 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:05:47+0000, changelist=159048, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapIdeWebDynproCheckLayer 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:39:20+0000, changelist=180142, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapMetamodelCommon 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:10:50+0000, changelist=159372, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapMetamodelCore 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:07:26+0000, changelist=159372, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapMetamodelDictionary 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:22:41+0000, changelist=210375, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapMetamodelWebDynpro 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:27:36+0000, changelist=159462, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapWebDynproGenerationCore 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:39:36+0000, changelist=180142, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapWebDynproGenerationTemplates 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:39:43+0000, changelist=180142, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapWebDynproRuntimeGen 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:37:00+0000, changelist=223591, host=pwdfm257, is-central=true)

The initial exception that caused the request to fail, was: com.sap.tc.useragent.UserAgentServiceException: Syntax Error in number '$4' of User-Agent Number Element ID 'engineVersion'. at com.sap.tc.useragent.ElementTypeNumber.createElement(ElementTypeNumber.java:34) at com.sap.tc.useragent.UserAgentElement.createElement(UserAgentElement.java:34) at com.sap.tc.useragent.UserAgentElement.copy(UserAgentElement.java:71) at com.sap.tc.useragent.UserAgentTemplate.instantiate(UserAgentTemplate.java:45) at com.sap.tc.useragent.detection.RegExpDetector.detectUserAgent(RegExpDetector.java:33) ... 62 more See full exception chain for details. Failed to process request. Please contact your system administrator. While processing the current request, an exception occured which could not be handled by the application or the framework. If the information contained on this page doesn't help you to find and correct the cause of the problem, please contact your system administrator. To facilitate analysis of the problem, keep a copy of this error page. Hint: Most browsers allow to select all content, copy it and then paste it into an empty document (e.g. email or simple text file). For further information about the Web Dynpro error page, error analysis and a description of well-known error situations, see SAP note 1113811. Correction Hints Exception could be caused by the development component: com.sap.tc.useragent.interface Note: The above hints are only a guess. They are automatically derived from the exception that occurred and therefore can't be guaranteed to address the original problem in all cases. System Environment Client Web Dynpro Client Type AJAX Client User agent Mozilla/5.0 (Android; Mobile; rv:24.0) Gecko/24.0 Firefox/24.0 Client Type ff Client Type Profile nn7 ActiveX disabled Java Applets enabled Accessibility mode disabled Inline CSS n/a Validate by rendering true Server Web Dynpro Runtime vendor: 'sap.com', name: 'tc/wd/webdynpro', scV: 'sap.com', scN: 'WD-RUNTIME', location: 'SAP AG', counter: '7.3005.20130111125833.0000', R: '7.30', SP: '5', PL: '20', change number: '255333', codeline: NW730CORE_05_REL J2EE Engine 7.30.3710.270166.20130816104554 System ID (SID) FP1 Server Node ID |13769650|137696|Server 00 01_137696|ciFP1/10.72.16.58|SERVER|RUNNING Java VM SAP Java Server VM, version:6.1.038 19.1-b02, vendor: SAP AG Operating system Linux, version: 2.6.32-220.el6.x86_64, architecture: amd64 Application Java EE Application (deployable object) sap.com/pb Web Dynpro Application PageBuilder Request URI /webdynpro/resources/sap.com/pb/PageBuilder Version vendor: 'sap.com', name: 'pb', scV: 'sap.com', scN: 'EP-RUNTIME', location: 'SAP AG', counter: '7.3005.20111228115104.0000', R: '7.30', SP: '5', PL: '4', change number: '160458' Session & Other Session Locale en_GB Session Timezone India Standard Time Time of Failure Sun Oct 27 09:59:27 IST 2013 (Java Time: 1382848167814) Session User ClientUser(id=USER.PRIVATE_DATASOURCE.un:CC172020, name=CC172020) Http Session Id 978BAO1ZCsh8JZ7REyIA575jsir4QQGyG9IA_SAP Client Window Id WID1382848129974 Application Session Id CrXVdgZ0571vfwcUljh9Bw--Q4*zmQ0kblXVHMfCG18ZBg-- Web Dynpro Code Generation Infos sap.com/pb WD web module webdynpro/resources/sap.com/pb: SapDictionaryGenerationCore 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:24:28+0000, changelist=159000, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb: SapDictionaryGenerationTemplates 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:24:57+0000, changelist=159000, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb: SapGenerationFrameworkCore 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:14:41+0000, WD web module webdynpro/resources/sap.com/pb: SapMetamodelCommon 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:17:37+0000, changelist=159372, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb: SapMetamodelCore 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:15:03+0000, changelist=159372, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb: SapMetamodelDictionary 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:20:22+0000, changelist=159002, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb: SapMetamodelWebDynpro 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:25:40+0000, changelist=159462, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb: SapWebDynproGenerationCore 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:37:46+0000, changelist=159461, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb: SapWebDynproGenerationTemplates 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:37:55+0000, changelist=159461, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb: SapWebDynproRuntimeGen 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:35:55+0000, changelist=159464, host=pwdfm257, is-central=true) sap.com/pb_api WD (release=NW730CORE_05_REL, buildtime=2011-12-28T16:24:57+0000, changelist=159000, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapGenerationFrameworkCore 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:14:41+0000, changelist=159048, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapIdeWebDynproCheckLayer 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:37:31+0000, changelist=159461, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapMetamodelCommon 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:17:37+0000, changelist=159372, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapMetamodelCore 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:15:03+0000, changelist=159372, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapMetamodelDictionary 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:20:22+0000, changelist=159002, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapMetamodelWebDynpro 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:25:40+0000, changelist=159462, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapWebDynproGenerationCore 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:37:46+0000, changelist=159461, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapWebDynproGenerationTemplates 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:37:55+0000, changelist=159461, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/pb_api: SapWebDynproRuntimeGen 7.3005.20111228114942.0000 (release=NW730CORE_05_REL, buildtime=2011-12-28T16:35:55+0000, changelist=159464, host=pwdfm257, is-central=true) sap.com/tc~wd~api WD web module webdynpro/resources/sap.com/tc~wd~api: SapDictionaryGenerationCore 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:27:04+0000, changelist=159000, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapDictionaryGenerationTemplates 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:27:18+0000, changelist=159000, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapGenerationFrameworkCore 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:05:47+0000, changelist=159048, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapIdeWebDynproCheckLayer 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:39:20+0000, changelist=180142, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapMetamodelCommon 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:10:50+0000, changelist=159372, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapMetamodelCore 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:07:26+0000, changelist=159372, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapMetamodelDictionary 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:22:41+0000, changelist=210375, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapMetamodelWebDynpro 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:27:36+0000, changelist=159462, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapWebDynproGenerationCore 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:39:36+0000, changelist=180142, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapWebDynproGenerationTemplates 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:39:43+0000, changelist=180142, host=pwdfm257, is-central=true) WD web module webdynpro/resources/sap.com/tc~wd~api: SapWebDynproRuntimeGen 7.3005.20130109144853.0000 (release=NW730CORE_05_REL, buildtime=2013-01-11T17:37:00+0000, changelist=223591, host=pwdfm257, is-central=true)

All Replies (1)

Anush A
Anush A
more options

Oh man it looks like a problem with the web server.

Its an error that happens on SAP, even my dad reported an error like this to me but i wasn't able to solve it.

What i find is that its an error with browser incompatibility, Check this http://scn.sap.com/message/10338540