Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to transfer addressbooks & profile

  • 1 reply
  • 0 have this problem
  • 10 views
  • Last reply by david

more options

Got a new laptop. Transferring my old profile is huge pain - still doesn't work. Copied old profile to appdata>roaming>thunderbird>profiles. Did the thunderbird.exe -p thing. No luck getting the addressbooks to work. Tried importing & exporting addressbooks & autofill doesn't work.

Suggestions will be appreciated. If a Thunderbird/Mozilla employee is reading this, I'm ready to return to Outlook after 15 years.

Thanks for your help

Got a new laptop. Transferring my old profile is huge pain - still doesn't work. Copied old profile to appdata>roaming>thunderbird>profiles. Did the thunderbird.exe -p thing. No luck getting the addressbooks to work. Tried importing & exporting addressbooks & autofill doesn't work. Suggestions will be appreciated. If a Thunderbird/Mozilla employee is reading this, I'm ready to return to Outlook after 15 years. Thanks for your help

All Replies (1)

more options

The simplest way is to start Thunderbird and click tools>import and import the profile from there. That would include the addressbooks.