Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Installed version 89 -- it wasn't working right so downgraded to 88 and lost all my saved data. What's the fix for this disaster?

  • No replies
  • 1 has this problem
  • 4 views
more options

What I need is to get version 88 --- as it was on my pc -- with bookmarks, log-in info, forms info because I use all of that for my work. When I allowed the update to version 89, I didn't know that the changes would be so vast. I downgraded, because in the past this was doable -- and no warning was given about info (just the 'profile', and that term is very misleading), to 88 and lost everything. I cannot work. Loss of productivity is an understatement, as it's also loss of earnings. I cannot believe Mozilla/Firefox would sabotage our browser's personal info like this!! Heartless. And from what I've been reading, many others have been similarly sabotaged. We need a fix to restore our data!

What I need is to get version 88 --- as it was on my pc -- with bookmarks, log-in info, forms info because I use all of that for my work. When I allowed the update to version 89, I didn't know that the changes would be so vast. I downgraded, because in the past this was doable -- and no warning was given about info (just the 'profile', and that term is very misleading), to 88 and lost everything. I cannot work. Loss of productivity is an understatement, as it's also loss of earnings. I cannot believe Mozilla/Firefox would sabotage our browser's personal info like this!! Heartless. And from what I've been reading, many others have been similarly sabotaged. We need a fix to restore our data!