Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefix sync/pair not working

  • 1 reply
  • 2 have this problem
  • 39 views
  • Last reply by Paul

Chikel
Chikel
more options

Today, I decided to switch to Firefox from chrome and setting it up has been a headache. It took multiple logins for my imported passwords to show and now sync isn't working. Logging in to both PC and phone only synced my data once. I can't send links between devices. I try using the pair feature but each time I scan, I get a page showing "Did you use the system camera? You must pair from within the Firefox app" Even though I did pair from the Firefox app. I have tried multiple times, always the same issue. Device: Umdigi A7 Pro OS: Android 10 Browser version: The latest on both PC and Mobile

Today, I decided to switch to Firefox from chrome and setting it up has been a headache. It took multiple logins for my imported passwords to show and now sync isn't working. Logging in to both PC and phone only synced my data once. I can't send links between devices. I try using the pair feature but each time I scan, I get a page showing "Did you use the system camera? You must pair from within the Firefox app" Even though I did pair from the Firefox app. I have tried multiple times, always the same issue. Device: Umdigi A7 Pro OS: Android 10 Browser version: The latest on both PC and Mobile

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Are you signed into both devices with the same email address and password?