Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Empty "Junk" msg. was a feature in old POP3 acct, but don't see feature in Unified "JUNK"

  • 1 reply
  • 1 has this problem
  • 28 views
  • Last reply by Matt

vmatthews3
vmatthews3
more options

When I was using POP3 emails. All the accounts came to the same "inbox" "Junk" Trash" etc.. Fantastic ! I switched over to Imap and changed all my accounts to "Unified" folders. The Unified "Junk" folder only has "Delete" and when I do, they all go to "Trash" and I have to then delete them again from there. The old POP3 settings, you could (I believe the name was) "Empty JunK' and it would delete the msgs in the "Junk" folder permanently (would not be sent to "Trash"). I dug through hundreds of help topics, but can't seem to find the answer. Any idea what I am missing? Thanks, Vic

When I was using POP3 emails. All the accounts came to the same "inbox" "Junk" Trash" etc.. Fantastic ! I switched over to Imap and changed all my accounts to "Unified" folders. The Unified "Junk" folder only has "Delete" and when I do, they all go to "Trash" and I have to then delete them again from there. The old POP3 settings, you could (I believe the name was) "Empty JunK' and it would delete the msgs in the "Junk" folder permanently (would not be sent to "Trash"). I dug through hundreds of help topics, but can't seem to find the answer. Any idea what I am missing? Thanks, Vic

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Unified folders are "virtual folders", they are created on the fly as it where and populated with information in your real account folders. So if you want to "empty trash" you need to select a real account folder under the unified one to do so. Same with empty trash.