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Firefox Private Network: It says I'm offline, and will not connect.

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  • Last reply by Scott

Scott
Scott
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Hi - I had this problem about a year ago, and I'm seeing it again.

When I try to turn Firefox Private Network on, it immediately returns to the off status, telling me: "You are offline. Check your network connection and try again."

The network connection is fine.

I disabled ALL add-ons, closed FF, opened FF, and enabled only FPN. Tried to turn it on, and had the same problem.

Windows v10.0.19042, Firefox v 83.0, Firefox Private Network v23

DNS-over-HTTPS is enabled.

Network log available - I see no way to attach it here, though.

Thanks to anyone who can help!

-Scott

Hi - I had this problem about [https://support.mozilla.org/en-US/questions/1270772 a year ago,] and I'm seeing it again. When I try to turn Firefox Private Network on, it immediately returns to the off status, telling me: "You are offline. Check your network connection and try again." The network connection is fine. I disabled ALL add-ons, closed FF, opened FF, and enabled only FPN. Tried to turn it on, and had the same problem. Windows v10.0.19042, Firefox v 83.0, Firefox Private Network v23 DNS-over-HTTPS is enabled. Network log available - I see no way to attach it here, though. Thanks to anyone who can help! -Scott

All Replies (1)

Scott
Scott Question owner
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Solved by Gustavo Aguilera:

"Please try disabling HTTPS Only mode and try connecting to the FPN. This should solve the issue."