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I can not access (from Thunderbird) and see contents of some (a few) of my Thunderbird Mail Archive archive subfolders, while many other subfolders are perfect

  • 3 replies
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  • Last reply by Toad-Hall

Vladimir Volodin
Vladimir Volodin
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I can not access (from Thunderbird) and see contents of some (a few) of my Thunderbird Mail Archive archive subfolders, while the contents of many other subfolders are perfectly visible. I can easily access them in File Explorer, though. When I am trying to access them from Thunderbird it takes a lot of time (many minutes) of mouse pointer dice rolling and then it opens an empty folder filled with some ghost empty lines instead of stored emails. Just to mention, before accessing those subfolders Thunderbird shows some pretty realistic (usually large enough) number of unread emails there. It looks like those subfolders are somehow corrupted. Can they be restored and made accessible? Thank you.

I can not access (from Thunderbird) and see contents of some (a few) of my Thunderbird Mail Archive archive subfolders, while the contents of many other subfolders are perfectly visible. I can easily access them in File Explorer, though. When I am trying to access them from Thunderbird it takes a lot of time (many minutes) of mouse pointer dice rolling and then it opens an empty folder filled with some ghost empty lines instead of stored emails. Just to mention, before accessing those subfolders Thunderbird shows some pretty realistic (usually large enough) number of unread emails there. It looks like those subfolders are somehow corrupted. Can they be restored and made accessible? Thank you.

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Try repairing the index. Right click on folder and select 'Properties' click on 'repair folder' button click on 'OK'

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Select folder: If you select/click on a ghost email in the Mailing List Does an email appear in the Message Pane below. If yes: You have an invisible list Do this: You will have various column headers visible eg: From, Subject ,Date. To the right of these column headers is the 'select columns to display' icon. click on the far right 'select columns to display' icon to see drop down options. Select 'Reset columns to default' see image below as guide.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Are you talking about a subfolder in a POP or IMAP mail account or is it in 'Local Folders' mail account?