Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to resend crash report that does not appear in submitted folder?

  • 2 replies
  • 0 have this problem
  • 5 views
  • Last reply by John99

more options

My Firefox and OS X crashed yesterday after it may have been hacked by the FBI. The FBI was investigating someone in my building, which apparently was a dead end for them. However, I my NetGear router, iPhone and mac through Firefox were comprised. Firefox just crashed again but the report that was supposedly sent automatically is not in the submitted folder under crash reports. The only crash report that was submitted was last night's found below. Is there any way I can find the one that happened today, March 26 at 2:22 EST? I want someone at Firefox to examine it and see what vulnerabilities were attacked.

last nights report: bp-9359ac56-d466-4a1e-b0c3-1601c2160326

My Firefox and OS X crashed yesterday after it may have been hacked by the FBI. The FBI was investigating someone in my building, which apparently was a dead end for them. However, I my NetGear router, iPhone and mac through Firefox were comprised. Firefox just crashed again but the report that was supposedly sent automatically is not in the submitted folder under crash reports. The only crash report that was submitted was last night's found below. Is there any way I can find the one that happened today, March 26 at 2:22 EST? I want someone at Firefox to examine it and see what vulnerabilities were attacked. last nights report: bp-9359ac56-d466-4a1e-b0c3-1601c2160326

All Replies (2)

more options

I doubt there is anything we can do to help other than suggesting you contact some specialist forum. Perhaps the ones listed in our article

You could also try other Mozilla fora to see if anyone considers this on topic, and are able to offer advice

As for any unsubmitted reports if they show as link try clicking the link. However personally I am not sure when that may occur. See also Mozilla Crash Reporter I was under the impression Firefox tries to automatically submit reports. I do not see any other additional information. (I am aware of the articles crash reporting & get a stacktrace + bug 378528 )

If you do post somewhere and find this subject is on topic please let us have links to that thread.

if you are worried your computer has vulnerabilities or malware some of that may be detected by following our standard advice in the article I initially linked to, and scanning with all the tools suggested.

more options

A clean install and a new profile may help with preventing crashes. If you are suspicious of changes that were made maybe instead of just deleting the program files it may be worth renaming the folder.