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Random update/patch tried to download itself on my computer.

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Dear Mozilla,

A random update/patch tried to download itself on my computer. I clicked cancel because I did not recognize nor authorized and download of update/patch. Can you please tell me the following:

1) Where can I find a log or record of successful and failed downloads through Firefox on my computer?

2) Where can I find a log or record updates and patches through Firefox on my computer?

3) Where can I find a log or record of patches or updates that I did not authorize on my computer?

4) How can I prevent any downloads or update/patches on my computer?

Thank you.

This email was sent on December 12, 2015 between 8:00am and 8:35pm Eastern time.

Dear Mozilla, A random update/patch tried to download itself on my computer. I clicked cancel because I did not recognize nor authorized and download of update/patch. Can you please tell me the following: 1) Where can I find a log or record of successful and failed downloads through Firefox on my computer? 2) Where can I find a log or record updates and patches through Firefox on my computer? 3) Where can I find a log or record of patches or updates that I did not authorize on my computer? 4) How can I prevent any downloads or update/patches on my computer? Thank you. This email was sent on December 12, 2015 between 8:00am and 8:35pm Eastern time.