Всички продукти Community Forum

Installed Thunderbird in August 26. Successfully added Outlook and Gmail accounts (send and receive)

On a roll I then tried to migrate from Plusnet to Greenby. Can successfully receive emails via IMAP.plus.net server. But could not send mails from Greenby (other accounts still OK)

Traced problem via forum query 31???? to inability to create a new SMTP server for outbound mail. After entering all data in the outbound server there is no response whatsoever to clicking add button (ie no error messages or servers added to SMTP list)

Then tried to delete the partially active Greenby account via clicking delete button in account setting window. No response. Account still present.

Does anyone have any suggestions to solve this before I try the doomsday action of deleting and reinstalling Thunderbird.

TIA Phil

I have recently closed my yahoo mail account, removed all traces from Thunderbird, but when I start Thunderbird, after a few seconds, I get a Yahoo sign in screen over the top of Thunderbird

Thunderbird forces me to use the new amount hub. And I get authentication error when trying to setup outlook.com email

I am writing to express my frustration with the new Account Hub interface in Thunderbird. Specifically, the decision to remove the password field from the initial setup screen is a massive downgrade in user experience.While I understand this was likely designed to accommodate OAuth2 and web-popup logins, it completely breaks down for users setting up accounts with custom domains or standard IMAP/SMTP authentication.Because the password field is hidden upfront, Thunderbird successfully connected to my incoming mail server but completely failed to save or authenticate my outgoing (SMTP) server settings. I spent hours troubleshooting a "cannot find server" error, only to realize the root cause was that the Account Hub never gave me a place to input my password for the outgoing server.Hiding core credentials like passwords doesn't make the app "simpler"—it makes troubleshooting invisible errors a nightmare for users. Please consider bringing back the standard password input field on the very first setup screen, or at least making it optional for manual configurations. My current blocker is I've tried to disable the Account Hub in my settings just to make Thunderbird usable but it is bot changing back to the old add new mail account screen. Please help.

I reset my Windows 11 desktop OS. Now have two Trash folders in each email.

Cannot delete any Trash Folder.

Was does it do this?

Easiest way to fix this?

Hi,

I am having trouble deleting an email account in Thunderbird and hope you can help me resolve this issue.

When I click the "Delete" button, nothing happens. The "Set as Default" option is also unresponsive. I have already tried running Thunderbird as an administrator, but the problem persists.

Additionally, I tried setting up the account on my phone using QR codes, but it fails to load all my accounts. Out of 5 QR codes, Thunderbird only successfully scans 3, no matter what I try.

It seems like there might be a bug or corrupt profile data causing this, but I cannot locate the root cause. Could you please advise on how to fix this or manually remove the account?

Best regards,

I installed Thunderbird. Added 3 email accounts successfully. 4th one glitched and sent me down a rabbit hole.

The 4th email address appears on my list but I get an error message.

Login to server imap.mail.yahoo.com with username ______@yahoo.com failed.

hi, i am trying to remove an email account from Thunderbird app that i added but the "Delete" button in account settings isn't working at all! when i click it nothing happens. i select the account but when i click the delete button nothing happens

I want to delete an account.

When I go to the account (which is not the default btw) and I click the red "Delete" button, nothing happens. No dialog, no nothing. I could click it all day, it's just a button. The click handler for it is clearly not working. It's either trying to call the wrong method, or the method is erroring out. It's just a button, being clicked.

Is there a way to manually delete an account from my Thunderbird without trying to use this **very clearly broken** button?

I have version 156. There is no account actions button so there is no "remove account" interface any longer. I have searched the internet high and low already and am at my wits end on this.

It really should be as easy as "Click the Delete button under Account Settings and then click confirm."

I've also seen several other people online post this exact same issue without resolution. What's up?

If you don't know the answer, please don't waste my time with "maybe this" or "maybe that" answers.

Thank you.

I'm trying to remove a couple accounts that I no longer use in Thunderbird. A window keeps popping up asking for a password, but the mail service is no longer available. When I click on the red delete button for that account, nothing happens. I've deleted all the mail in one of them which I was able to do as I thought I might need to do that first, but I still can't delete it after that. The other one won't even let me delete the emails. How do I delete these so I stop getting asked to put in a password for accounts that are no longer valid and I don't want anymore?

My T-bird is not receiving incoming messages in one E-mail account. How can I add back an IMAP server on an existing T-bird account after T-bird deleted the line with the saved password and IMAP server for that account? I tried to change the IMAP server address for an existing T-bird account, but T-bird and/or my ISP deleted the saved password and IMAP server line for that account in T-bird's Saved Passwords table, so T-bird cannot get incoming E-mails. The IMAP server address still exists in T-bird's Tools -> Account Settings -> Server Settings page, but NOT in the Tools -> Options -> Privacy & Security -> Passwords -> Saved Passwords table. I would like to add an/the IMAP server back to the account without deleting the account, and re-entering all of its settings again. I have not figured out how to do this.

How can I change an IMAP server on an existing T-bird account after T-bird deleted the saved password and IMAP server for that account? I tried to change the IMAP server address for an existing T-bird account, but T-bird and/or my ISP deleted the saved password and IMAP server entry for that account, so T-bird cannot get incoming E-mails. I would like to add an/the IMAP server back to the account without deleting the account, adding all of its settings again, and waiting 6 hours for T-bird to re-download all of the most recent 10,000 messages in the Inbox and all of the 15,000 messages in other folders again. The SMTP server and its saved password are still in the Saved Passwords table.

Hello AMO team,

I am the developer of two add-ons published from my old account, which I can no longer access: I lost the authenticator app used for two-step authentication, and I have no backup authentication codes or account recovery key for that account. Password reset is therefore impossible (the reset flow requires a TOTP code, and no recovery key exists on the account).

I would like to request an official transfer of ownership of the following two add-ons from the old account to my new account:

1. Admin-panel quick access - https://addons.mozilla.org/addon/admin-panel-quick-access/ (add-on id 2650700, guid {dc8766bb-be8a-4bf9-aec8-6bf114d6ed24}) 2. TripleKeep - https://addons.mozilla.org/addon/triplekeep/ (add-on id 2654061, guid {ddb290f5-c226-4a22-9dd0-b1731169d15b})

- Old account: https://addons.mozilla.org/en-US/firefox/user/15677483/ ("Shepel", registered 2020-02-19) - New account: https://addons.mozilla.org/en-US/firefox/user/17480927/ ("Shepel Pavel", email [redacted] @mail.ru)

Proof of ownership:

- The support email listed on BOTH add-on listings is [redacted] @shepel.net - an email I control and have full access to. I can reply to any verification message sent to that address. - Both listings link to my GitHub repositories, which I still control: https://github.com/shepelpavel/go-to-admin (branch firefox) and https://github.com/shepelpavel/triple-keep (branch firefox_ver). - The manifests in those repositories match the published versions exactly: "Go To Admin" version 1.3 (= published version 1.3 of admin-panel-quick-access) and "TripleKeep" version 1.4 (= published version 1.4 of triplekeep). - Commit history in those repos (author [redacted] @gmail.com, dated 2020) matches the AMO submission dates (2020-07-02 / 2020-07-23 / 2020-08-11).

I have intentionally not re-uploaded these add-ons under the new account to avoid GUID conflicts - I am requesting an official ownership transfer instead.

Please let me know if you need any additional verification. Thank you!

Best regards, Pavel Shepel [redacted] @shepel.net

/redacted emails from public community support forum

I can not create a new email account for the email : info@ecomtehpro.ro. I have already an email account: office@ecomtehpro.ro. Please give me a solution to create the new email account. Thank you.

Hello

I use Thunderbird (153.2 0esr) on a win 11 PC.

I have some POP email accounts with btinternet which work.

I want to change. them to IMAP accounts using the same email addresses.

Before I do this I have several minor problems within Thunderbird, which I would like to sort out before copying the Thunderbird files as a backup.

Rather than list them all, it's possible that fixing the first may solve others.

When I open Thunderbird I see this message... see FIRSTCalendar if it hasn't been inserted into the text

I have never (knowingly) used BT's calendar. Clicking cancel removes the report and does not stop any of the BT mail accounts working.

I tried using the username and password of the default account but password of the default account without success. At a later stage this appears...

See SECONDcontacts if not inserted here

The address displayed is one that I have deleted from my BT Email account.

It is no longer shown as one of my BT accounts in the email management page in MYBT or in Thunderbird

Again, clicking Cancel does not stop my BT email accounts working.

Any suggestions how to fix this, would be welcome.

Cheers

Dave

My family I are using Thunderbird 153.2. The affected accounts are all Yahoo POP accounts. IMAP accounts (Gmail) are not affected. Not sure if there was a Thunderbird update prior to this problem. Yesterday I saw the Yahoo OAuth dialog panel for no reason, didn't think too much about it and kept ignoring them thinking it was a glitch. That was a big mistake. I'm now having issues downloading emails from Yahoo. Previously when this happened a few years ago, I deleted cookies. That didn't work this time. I should have read support articles first. After reading support articles, I tried enabling cookies and allowing cookies from Yahoo, but I'm not sure which website to use (is it mail.yahoo.com?). I went into config editor and set mailnews.oauth.usePrivateBrowser to true.

There are 4 Yahoo email addresses (I'll call them A, B, C, D). I am able to access all 4 yahoo accounts by webmail (email address and password). We use account A, B, and C the most. Account A seems to be the most stable however emails to A's inbox will show up in A, B, and C's inbox in Thunderbird. For some reason messages in A's inbox will go to trash in webmail as soon as Thunderbird checks and downloads emails from all accounts. Which is strange since I have always set A to leave messages on the server until I delete them. B's emails are not downloading to Thunderbird at all and are staying in the inbox. I am hoping to access the OAuth dialog box for each account to properly configure them but have been unsuccessful so far. It's been a stressful 24 hours. What should I do? Should I reset the passwords for all yahoo email accounts? Delete the Yahoo email accounts and add them back? Or should I uninstall Thunderbird and reinstall? Any suggestions are appreciated.

The issue is that the text I type into the top level of account settings, which has Account Name, and Default Identity, doesn't save. Initially I entered the email address and Thunderbird found the correct details, but I was creating seven new accounts and was going to come back later and fill in the details. However, the details on this page don't stick, wand it reverts to blank entries (as shown in the attached image), and each account's name defaults to the email address. It's awkward because if I create a new message it won't add a signature because that gets cleared with the other details on this page.

This might be related to an earlier question I asked Delete Account button doesn't work. since it's on the same page as the DELETE button. This suggests to me that there's a script engine that I'm missing on my PC. This is only a guess. I use Fire Fox as my main browser, and Vivaldi as a backup. As I say, this is only a guess.

The authentication is not working with many of the directions I have found online. I create an app password from logging into AOL website and have no where to put the password. If the password request is made is does not accept the password. Things aren't where the direction indicate. Getting the connection to request the password sometimes works but no password works. I tried the app password and rejected and multiple other password don't work.

Based on the latest version of Thunderbird where things seem to be changed, how to specifically set up this new authentication.

It's driving me crazy,

Thanks...Carl