Thunderbird Community Forum

New laptop. Took it to the Geek Squad to move the data from my wife's old computer to new. They had me sign in to Windows on the new machine and perform the setup steps, then took it and the old computer to do the data transfer. The issue is that the returned new computer had my MS profile on it but my wife's mail under that profile.

To try to correct this, I set up my wife's profile on the new laptop and my thought was to export the email from my MS account's TB data to a public folder, turn off TB and sign off my MS profile, sign back on to my wife's MS profile, start TB and import the zip file in the public folder. However, it tells me the folder is too large and I must unzip and import from the extracted folder. Windows Explorer won't let me unzip the file saying it's not a valid zip file. Ideas?

Thanks!

I recently upgraded my older PC from Windows 7 to Windows 10. Thunderbird worked fine for a few days following the upgrade, but when I went into it today, all the local folders were gone. 4GB worth of e-mails. Good thing I backed up four days ago, so I haven't lost much.

I have searched through the help given earlier for a similar problem, but can't seem to still get Thunderbird to work properly. Furthermore, Thunderbird won't import the backed-up data. I also can't get the menu bar to show along the top. What all am I doing wrong?

I gave up on Outlook after a zillion years using it. When I reset my O/S (win11) I had to reinstall Outlook from Office, all paid up and legal. Nothing but problems trying to get my backed up PST file from previous Outlook. System kept trying to get me to subscribe to Windows 365 crap. I had standalone 2024 version of office. When I installed Thunderbird (I have it on laptops and other computers), I entered my email and voila, in about 1 minute I was sending and receiving emails. I had spent 6 hours on Outlook, even using AI (Copilot) to help me. I was SO IMPRESSED, that for once I donated to Thunderbird, $30 CAD.

Now, I used Mailstore to get my pst file, something I could NOT GET OUTLOOK to do, and have it available to export to Thunderbird, or for TBird to IMPORT from the pst. Neither one worked, telling me that TBird didn't have a profile for the transfer, or some such notation.

Any help would be appreciated. Like many of you, my whole communication life is in those emails (I have about 40 folders where I saved stuff).