Firefox Community Forum

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was some change at the bank so I sent the letter below to my bank.

Further experimenting with Microsoft Edge and Firefox leads me to believe the issue may be with recent changes to firefox. The attached jpg file shows the problem, though not a solution.

I would be curious to know if there is some (new) setting in Firefox to correct the problem.

Text of letter to bank:

re: document access on site

You have evidently made some changes in your account display and I have to tell you there are issues with it.

Previously the account document came up as PDF. Today I accessed the current statement and immediately noticed the change in display format.

I usually do two things here. First I print the document. The print button worked as expected. Next I SAVE a copy for future reference. The download button DID NOT WORK.

I had to use the print save to file function. This is where I found the problem. I saw this when I checked my print queue as well. Instead of PDF the document is now PDF.js viewer.

I have to ask why you went to java script when the original PDF format worked properly every time?

On the plus side, my pdf viewer still reads the saved file. It is the unnecessary print to file step to which I object.

I am not at all happy with this change and would encourage you to return to the previous process. Since it was NOT BROKE I am at a lost to understand WHY YOU FIXED IT.

I have Firefox set to always ask about how I want to open/save PDF files. Within the past couple weeks, I've encountered an issue with opening PDF files. When I click on a PDF and select "open with Firefox," the PDF opens in a new tab on Firefox, but it also opens in Acrobat. When I select this option, I just want the PDF to open in my browser, and I cannot find a way to stop it from simultaneously opening in Acrobat.

I have set the setting for PDF files to Always Ask. When I select the "Open in Firefox" option from the dialog, it opens the PDF in a new tab in Firefox and ALSO launches Adobe Acrobat and opens there. I have not seen this bizarre behavior before today. How do I fix it?

On loading some documents a popup appears asking me to "Sign on the dotted line". This shows a pencil making a signature. I am unable to move or delete this popup and therefore cannot read the document fully. I can't print it either as the popup obscures the printer instruction area. I would be very pleased to know how to remove/block/disable this uncalled for obstruction

Editing a PDF is a great feature. Entering a text in Hebrew results in a PDF that, in some viewers (like your own) , the text disappears. When opening the file saved in Adobe Acrobat, it's fine.

I'm having a problem with Firefox when opening PDF files. The electronic signature appears inaccurately, making it difficult to complete tasks using that signature. Please improve the quality of the simple electronic signature and make it more accurate so I can finish my remaining work.

I am writing the following sentence in html: <a href="https://www.users.no/ingehelland/Desktop/QDT_article.pdf">QDT_article</a>. Firefox refuses to open the file

Why has Mozilla decided to COMPLETELY IGNORE security settings applied to PDF documents? I have a number of PDFs secured so as to prevent the ability to print or copy text. When opened with Firefox, all of these settings are ignored.

Hello,

I can't save and download a modified PDF file.

To put it simple: I open a PDF file on Firefox; Rotate it clockwise; Open the Tools menu (»); Click Save; The saving window opens; I save the file; When I open it, the file is as at start, before rotating.

Windows 11 25H2 26200.7623, Firefox 147.0 Thank you for helping.

I have uninstalled Adobe Acrobat from my Mac Mini running Sequoia OS. Acrobat is not listed in my Firefox extensions. Yet, when I open a PDF from a link in an email, it opens in Acrobat (clearly announced as such with its logo) in a Firefox tab. Also, I have my Firefox setting for PDF files set to "Open in Firefox".

Acrobat is a vicious plague on my life, and I want it gone. Please assist me in ridding it from my Firefox use.

Thank you, Tom